Title: Security error Last modified: August 20, 2016 --- # Security error * Resolved [mamabird31](https://wordpress.org/support/users/mamabird31/) * (@mamabird31) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/) * I just added this widget to my website with no modifications. I tried it both with the short code and with the widget. When I submit the form I get a blank page with only these words: “_Failed Security check – are you a robot?_” I can’t find anything on this anywhere. The url parameter for that error page is ?esu_qv =true if that helps. * Thanks! * [http://wordpress.org/extend/plugins/easy-sign-up/](http://wordpress.org/extend/plugins/easy-sign-up/) Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/security-error-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/security-error-2/page/2/?output_format=md) * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528159) * The form has a system that checks for a [nonce](http://codex.wordpress.org/WordPress_Nonces). The reason we have this is because some robots will just hammer a form if they know what the fields are. Having a nonce in place puts the hand break up on this bad behavior because the robot can’t guess what the value of the nonces should be. For some reason this check is failing on your website. What is your WordPress version? What is the Operating system of your server? What is your URL? * Thread Starter [mamabird31](https://wordpress.org/support/users/mamabird31/) * (@mamabird31) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528328) * WordPress 3.5.1 The OS is Debian Linux The URL is [http://www.sahfahoa.org/wordpress/hoa-events-2/](http://www.sahfahoa.org/wordpress/hoa-events-2/) * Thanks! * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528334) * Thanks mamabird31, one final question to help trouble shoot this: * Disable all your other plugins and switch to the default WordPress theme for a bit. * If the problem persists let me know. if not, figure out which plugin is the cause of the problem let me know which plugin plugin. * Thread Starter [mamabird31](https://wordpress.org/support/users/mamabird31/) * (@mamabird31) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528335) * I disabled them all, switched to 2012 and it still happens. You can see on the same URL as above. Thanks! * [helveticadesign](https://wordpress.org/support/users/helveticadesign/) * (@helveticadesign) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528344) * I too am having this problem! * WP 3.5.1 OSX Mountain Lion URL [http://dlindustrial.com.au/staging/about-us/](http://dlindustrial.com.au/staging/about-us/)( Sidebar) * Thanks! * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528345) * Hi Folks I think I have found I common denominator – both of your WP installations are not in the root DIR of your web space. It’s super late here but I’ll come up with a fix tomorrow. Thank you so much for your feedback as I would have probably never found this bug. * [helveticadesign](https://wordpress.org/support/users/helveticadesign/) * (@helveticadesign) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528346) * No problems! Not a massive issue if it doesn’t work on staging, just as long as it does when the site is launched. Thanks very much! * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528356) * Hi mamabird31 and helveticadesign, I just pushed up an update that should sort out your issues with the plugin robot check. * The issue was unrelated to your staging servers. I believe it was cause by the forms submit URL not having a forward slash (/) between the end of the website’s URL and the query string ‘?esu_qv=true’. * I am not a server wizz but for some reason this was preventing your servers from posting the from’s data. * Thread Starter [mamabird31](https://wordpress.org/support/users/mamabird31/) * (@mamabird31) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528361) * Thanks for the fast response time! I updated the plugin,changed back to my other theme and tried it again. It redirects me like it should, except I am not receiving either the redirection email or the client email. Could this be from the update or have I not configured something properly? * Thanks! * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years, 1 month ago](https://wordpress.org/support/topic/security-error-2/#post-3528362) * mamabird31 try the following: 1. Check your spam folders 2. Change the email addresses in the easy sign up setting panel and see if this has any effect 3. Check that your server allows emails to be sent out * - If for some reason it does not, you can by pass it with a service like [https://mandrillapp.com](https://mandrillapp.com) - They have a plugin – it takes over the wp_mail() function and by passes your server. - It’s a bit of a pain to setup as it requires an account and an API key. - Free emails are limited to 25 per hour - Easy Sign Up generates 2 emails each time the form is filled out so that’s 12 sign ups per hour * [helveticadesign](https://wordpress.org/support/users/helveticadesign/) * (@helveticadesign) * [13 years ago](https://wordpress.org/support/topic/security-error-2/#post-3528366) * Working perfectly now! Thanks very much for your speedy help. You’re the best! * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years ago](https://wordpress.org/support/topic/security-error-2/#post-3528367) * No worries – helveticadesign – please take the time to give us a quick review @ [http://wordpress.org/support/view/plugin-reviews/easy-sign-up](http://wordpress.org/support/view/plugin-reviews/easy-sign-up) * Thanks 🙂 * Thread Starter [mamabird31](https://wordpress.org/support/users/mamabird31/) * (@mamabird31) * [13 years ago](https://wordpress.org/support/topic/security-error-2/#post-3528375) * Thanks for all your help Greenweb! Turns out our host doesn’t allow the sending of spoof emails but they directed me to a WP plugin that was very easy to install– after 10 minutes I’m up and running. I appreciate your quick response time! * Plugin Author [Greenweb](https://wordpress.org/support/users/greenweb/) * (@greenweb) * [13 years ago](https://wordpress.org/support/topic/security-error-2/#post-3528377) * That’s to bad. The plugin doesn’t do anything funny when it comes to sending out the email as it uses WP own mail function. I assume that they must block WP password recovery if that is their standard. * Thanks for the update, please share the name of the plug in your using just in case someone else runs into this too. * Cheers 🙂 * Thread Starter [mamabird31](https://wordpress.org/support/users/mamabird31/) * (@mamabird31) * [13 years ago](https://wordpress.org/support/topic/security-error-2/#post-3528384) * Sure. It’s Contact Form 7. Not sure what’s different but when I installed it and input my info it sent the emails right away. Anyhow, I appreciate you doing all you can to help with your plugin! Viewing 15 replies - 1 through 15 (of 19 total) 1 [2](https://wordpress.org/support/topic/security-error-2/page/2/?output_format=md) [→](https://wordpress.org/support/topic/security-error-2/page/2/?output_format=md) The topic ‘Security error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/easy-sign-up_ffffff.svg) * [Easy Sign Up](https://wordpress.org/plugins/easy-sign-up/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-sign-up/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-sign-up/) * [Active Topics](https://wordpress.org/support/plugin/easy-sign-up/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-sign-up/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-sign-up/reviews/) ## Tags * [Failed](https://wordpress.org/support/topic-tag/failed/) * 19 replies * 4 participants * Last reply from: [Greenweb](https://wordpress.org/support/users/greenweb/) * Last activity: [12 years, 7 months ago](https://wordpress.org/support/topic/security-error-2/page/2/#post-3528516) * Status: resolved