• Resolved coreexiles

    (@coreexiles)


    I have been using all of the CleanTalk plugins (Paid) for a while now and recently I’ve had an issue with Security by CleanTalk 1.14

    My WP installs (2 of them) are on a Private leased Server and are up to date. the plugin is also up to date.

    When i activate it all is well – responds and looks as it should no issues.

    But…

    When i then logout and try using the login page again all i get is a white blank page.

    I’ve tried uninstalling and reinstalling the plugin but it makes do difference, so atm I’ve had to disable that one.

    Any clues ?

    If I need to post specific urls I will but didn’t want to start posting urls about having security issues on an open forum. Little bit surprised that CleanTalk don’t have their own private ticket system.

    Coops

Viewing 4 replies - 1 through 4 (of 4 total)
  • Artyom Davydov

    (@sartemd174)

    Hello Coops,

    It started happening after the last update? Did you change your PHP version (or any other settings, or installed new plugins) recently?

    Also, we have our private ticket system. Just go to your Dashboard-> Support -> Click on the link below the big blue button:
    https://cleantalk.org/my/support/open

    Best regards.

    Plugin Author Denis

    (@shagimuratov)

    Hello @coreexiles,

    Please let us know if the issue is still exist.

    Thank you.

    Thread Starter coreexiles

    (@coreexiles)

    I have logged this directly through the CT support system and am working through the issue with them, but yes the issue still exisits.

    Coops

    Plugin Support SergeM

    (@serge00)

    Yes, we are testing the new version of the plugin.

    We hope it will solve the problem.

    We will inform you when it is ready.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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