Ok after stumbling upon this plugin i am really very confused about it.
Although i have watched your video and read about this plugin it does seem like a neat idea, but i have a lot of questions about the validity of this plugin for use in a commercial environment due to legalities.
Ok we all know data protection is a very serious issue but what legal complications could come of using such a service, i dont know about the country you are from but here in the uk it can be an offence to record someone without their consent, lets use this as an example, alot of customer service centres when you first ring any customer service centre in the uk you will notice that if they are recording you they always have to state the fact before they answer the call via an automated message stating that these calls are recorded for training and various other reasons and if you disagree you can hang up the call.
Now is this not kinda like the same thing? If we have recordings of users placing orders with credit cards directly and we have full screen captures and even device ids they used are we not in danger of invasion of privacy?
Also how would customers react if you was obliged to tell them first before they continued with a purchase? My guess is you would lose alot of customers, Also how would customer be sure that you guys are infact storing their data recordings in a secure mannor and free from missuse? there seems to be alot of doubts in my mind as to wether or not this would be strictly legal.
Could you please clarify? I am genuinly interested in this and how you have managed to tackle any of these issues or if you have even bothered to check the legalities of such recordings especially of people who will be unaware of these recordings. Have you looked into all this?
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