Title: Registration and contact Last modified: January 29, 2018 --- # Registration and contact * [cnpau](https://wordpress.org/support/users/cnpau/) * (@cnpau) * [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/) * Hi, I’m new to website building. I have built a site as a trial and error site to practice what i learnt in a course and am looking at building something a bit more serious. * My question is about security during the collection and storage of members’ personal information. I have done my research before coming here and am just seeking clarification on a few things and some advice; * Note- i will use a payment gateway and will not handle payment information. * 1. On a membership site where users register using their personal information via a plug-in, what is required to ensure their info is collected securely? Is an SSL certificate and anti-malware plug-in enough? * 2. If personal information is submitted via a contact form (such as ContactForm7) where the plug-in sends an email containing the personal information to another email account, if my site has an SSL certificate and my third party email account site (eg Gmail) has an SSL certificate, is the information transferred between servers safe at all times? * 3. Similarly, if i use an email account on the same server as my site to receive the email (hosting site has an SSL) is the info secure? (im not sure how email works does the data leave the server then come back to the receiving address?) * 4. When i store the personal information in a spreadsheet for example, if i encrypt it when not in use, is this enough? * What method of collection and storage do others use, or what is industry best practice? * Thanks for any help. * Regards, cn Viewing 5 replies - 1 through 5 (of 5 total) * [catacaustic](https://wordpress.org/support/users/catacaustic/) * (@catacaustic) * [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/#post-9912192) * The answer to all of these is “it depends”. * There’s varying levels of security and encryption/decryption needed depending on what feidl you’re in. As an example, a real estate agency receiving enquiries about properties doesn’t need anywhere near the same security as a medical practitioner/ office exchanging patient records electronically. * The only way to get a real answer is to get someone to do a proper audit of your site, systems and processes and see if they are compatible with whatever reculations you are meant to follow for your industry. You may just need to talk to your bank, but you may need more. Unfortuantely no one here can tell you that (and even if they could, it’s always a bad idea to take any form of legal advice off random peopel on the internet). - This reply was modified 8 years, 3 months ago by [catacaustic](https://wordpress.org/support/users/catacaustic/). Reason: Spelling. :( * [RossMitchell](https://wordpress.org/support/users/rossmitchell/) * (@rossmitchell) * [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/#post-9912231) * There is lots of useful info for you here: [https://codex.wordpress.org/FAQ_My_site_was_hacked](https://codex.wordpress.org/FAQ_My_site_was_hacked) and [https://codex.wordpress.org/Hardening_WordPress](https://codex.wordpress.org/Hardening_WordPress) * Thread Starter [cnpau](https://wordpress.org/support/users/cnpau/) * (@cnpau) * [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/#post-9912260) * Thanks for your reply! * At the moment the plan is a site with membership premium content. I plan to only handle email addresses as i will need to have a means contact with the members. Payment will be via paypal. * Although i said ‘serious’ the site will still be a hobby so i have no pressure as to which direction the site will go. Im still at the very beginning so it wont be anything extravagant, but im a fast learner and want to do something with the skills ive learnt. * Other than that E Commerce would be the likely field i would hope to be in later down the track. * Any further advice appreciated. * Thread Starter [cnpau](https://wordpress.org/support/users/cnpau/) * (@cnpau) * [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/#post-9912262) * Thanks Ross * Thread Starter [cnpau](https://wordpress.org/support/users/cnpau/) * (@cnpau) * [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/#post-9912971) * Ive been doing a bit more researching. i have an SSL certificate for my site that encrypts user to server. * Then ive found a plugin called WP mail SMTP that can send emails securely via gmail, yahoo etc * If i use this plugin, the outgoing emails from my site will be secured by using the softare provided by gmail or yahoo or whatever i select. * is my understanding correct? * to ask my question in simple terms; if ‘bobs fish&chips’ had a site with a contact form what security wolud he be required to implement? * thanks again Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Registration and contact’ is closed to new replies. ## Tags * [ssl certificate](https://wordpress.org/support/topic-tag/ssl-certificate/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 5 replies * 3 participants * Last reply from: [cnpau](https://wordpress.org/support/users/cnpau/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/security-69/#post-9912971) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics