Second time tracking code dissapears

  • Resolved svenv

    (@svenv)


    5 years, 8 months ago

    Hi,

    We love your plugin, but it’s now the second time that the tracking code suddenly disappears. Disabling and reactivating the plugin does not help. We’ve also tried disabling the caching plugin wp-rocket which had no effect.

    All these are activated:
    – Add Global Site Tracking Code ‘gtag.js’ (Optional)
    This feature adds New gtag.js Tracking Code to your Store. You don’t need to enable this if gtag.js implemented via a 3rd party analytics plugin.

    – Add Enhanced Ecommerce Tracking Code
    This feature adds Enhanced Ecommerce Tracking Code to your Store

    – Add Code to Track the Login Step of Guest Users (Optional)
    If you have Guest Check out enable, we recommend you to add this code

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Conversios

    (@tatvic)

    5 years, 8 months ago

    Hi,

    Thank you for writing to us!

    We did a quick look of your store & found that our plugin is working perfectly on your store. No issue detected on your store.

    Analyze the data in your GA account for the next couple of days.

    Hope this helps!

    Thanks & Regards,

Viewing 1 replies (of 1 total)
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