Support » Plugin: ShortPixel Image Optimizer » Second time it broke my website

  • I’ve used this plugin about a year ago, and since I was in need of a picture optimization plugin I thought “Why don’t you just use the one you bought back then?”. Well…. I didn’t remember it broke my website back then… Until it broke it again right now :). I know it’s my fault that I didn’t do a backup beforehand, but who would have thought that the plugin is the same garbage.

    So if you think about trying Shortpixel, make sure to make a backup or just save your money and get a proper picture optimization plugin.

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  • Plugin Support Gerard Blanco


    Hi @bhutjolokia,

    Thanks for your feedback, first of all.

    We don’t know what happened to your site or what you mean when you say that the plugin broke your website, which is clearly a rare case, but just know that we are one email away from investigating your issue.

    Looking forward to talking to you by email!

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