Title: Second Class
Last modified: April 8, 2022

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# Second Class

 *  [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/)
 * Hello, second class (small parcel) postage option does not appear when customers
   try and checkout/include their postcode to calculate shipping. Second class has
   been set in the shipping options along with first class although second class
   will not show for customer? Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsecond-class%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/)
 * (@waseem_senjer)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540126)
 * Hi [@dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
    I tested
   on your website, and I can see second class appearing. [https://i.ibb.co/NT0xJbd/Screenshot-2022-04-08-at-13-47-12.png](https://i.ibb.co/NT0xJbd/Screenshot-2022-04-08-at-13-47-12.png)
 *  Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540135)
 * Hello,
 * I didn’t expect a quick reply therefore i decided to delete the plug-in and just
   use the flat rate basic setting and renamed them to first class and second class.
   I will re-install the plug-in now to see if it still happens. Thank you Dewi
 *  Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540177)
 * Hi have now deleted my flat rate profile’s re installed the plug-in and it’s 
   still failing to show 2nd class. Any help would be appreciated Thank you Dewi
 *  Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/)
 * (@waseem_senjer)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540629)
 * Would you please send me a screenshot of the plugin’s settings page and a link
   to the product from your website? Thanks.
 *  Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/)
 * (@waseem_senjer)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540679)
 * I think I found the issue. I will release an update as soon as possible.
 *  Plugin Author [Waseem Senjer](https://wordpress.org/support/users/waseem_senjer/)
 * (@waseem_senjer)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540698)
 * Hi [@dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
    Please,
   update the plugin to the latest version, it should work now.
 *  Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540780)
 * Great will update now, thank you very much Dewi
 *  Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540812)
 * Ok that’s worked thank you. I notice the prices are slightly out. I have second
   class as £2.79 although it should be 2.85. Is this something i need to tweak 
   my end? Thank you Dewi
 *  Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540963)
 * Hi, the postage fees are correct sorry as i had removed the tax. £3.35 is second
   class via royal mail although i purchase my postage labels directly and get the
   price cheaper at £2.85. The online labelling is a different price structure. 
   Are you able to create postage options for online prices too? Thank you Dewi
 *  Thread Starter [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * (@dewiwilliams)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540979)
 * This is a link to the online prices which is a different price structure: [https://www.royalmail.com/sites/royalmail.com/files/2022-04/royal-mail-online-price-guide-april-2022-v2.pdf](https://www.royalmail.com/sites/royalmail.com/files/2022-04/royal-mail-online-price-guide-april-2022-v2.pdf).
 * Could create more postage options for online prices?
 * Thank you

Viewing 10 replies - 1 through 10 (of 10 total)

The topic ‘Second Class’ is closed to new replies.

 * ![](https://ps.w.org/royal-mail-woocommerce-shipping-calculator/assets/icon-128x128.
   png?rev=3354082)
 * [Royal Mail Shipping Calculator for WooCommerce](https://wordpress.org/plugins/royal-mail-woocommerce-shipping-calculator/)
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 * [Reviews](https://wordpress.org/support/plugin/royal-mail-woocommerce-shipping-calculator/reviews/)

## Tags

 * [class](https://wordpress.org/support/topic-tag/class/)
 * [missing](https://wordpress.org/support/topic-tag/missing/)
 * [second](https://wordpress.org/support/topic-tag/second/)
 * [shipping](https://wordpress.org/support/topic-tag/shipping/)

 * 10 replies
 * 2 participants
 * Last reply from: [dewiwilliams](https://wordpress.org/support/users/dewiwilliams/)
 * Last activity: [3 years, 12 months ago](https://wordpress.org/support/topic/second-class/#post-15540979)
 * Status: not resolved