Support » Everything else WordPress » Searching the WP forums

  • Did you know that searching was fun, and it makes you look cool? It will help you find the person of your dreams, help you to lose weight, and will make your hair soft and manageable all day long.
    No it won’t.
    What searching WILL do is help everyone in the forums, by cutting down on a lot of duplicated threads. It also shows that you are willing to put in even a small amount of effort to solve your own problems. If you get stuck, or don’t understand something, then by all means post a question.
    Here’s a quick tip on how to use Google to search this forum:
    Fire up your favourite browser, preferably FIREFOX, and surf over to Google. Once there, in the search form enter this:
    site:wordpress.org [keyword]
    NO SPACES in the site:wordpress.org part.
    So, for example, if you are having a database problem you would do this:
    site:wordpress.org unable to connect to database
    and I guarantee you will get a list of threads that will point you to the solution.
    While you’re at it, make sure that when you do post a question, you create a post title that is relevant, because Help! Help! doesn’t cut it. If you have a problem with Step 3 of the install, then make your title Step 3 install problem. What could be easier? This will also help future users find a solution to their problems when they too google the site and see a bunch of threads with that title. It saves time and effort for us all.
    Oh, yeah, one last thing…please supply a link to your site so we can see for ourselves what is going on.
    Thanks for your consideration. We now return you to your regularly-scheduled program.

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  • I see someone else noticed the spate of posters too lazy to do even a cursory search these past few days – I have cut down on my posting as a result.

    Yep, sometimes it’s getting even worse: when I am doing a search for them and post the link in reply… they are complaining “this is not helpful”. Hmmm!

    I hear you guys. This is a support forum, not a “we do it all for you forum.”
    “Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for life.” so said someone much wiser than I.

    Good post NM … I’d got to the point where I couldn’t say that in a nice manner 🙂

    Bump.

    if people should be using google and not the search box in the sidebar, what is the point in even having a local search? it is confusing for people. i suggest you replace it with a google search box and put these instructions alongside it.
    sometimes when users are not behaving as you want them to it is not because they are wrong and stupid, it is the fault of your design.

    Anon – there was a glut of “Help I’m being spammed” posts. It was quite obvious that some posters had not searched.
    Other posts also very very clearly showed that people had not searched.
    The search function here works, and it now has a Google link at the bottom of it to help even more, but people just were not using it.
    What people need to remember is that if they don’t search, their problem persists for longer – it is their interest to try a search. Sure it gets boring fast when the same issue has to be answered again and again – “Headers already sent” for instance – but most of us here will do that.
    There are now around 100,000 posts in the forum – the answers are very probably out there.
    Oh… register eh ?

    now i’m really confused.
    if the search box here works then why is nuclear moose telling everyone to use google instead? get on the same page guys.
    unfortunately a lot of people are not confident of solving a problem themselves so they won’t search, they will just go straight to support and ask them to solve the problem for them.
    so maybe you should make it clear on the main page, rather than a random forum thread that needs to be bumped, that you guys are not paid support techs and its not reasonable for them to expect that level of support.

    Hear, Hear! and search, too, wherever you can — here, google, anywhere, but search and you shall find.

    @anonymous,
    Nobody has said anything about anybody being wrong or stupid. We have said that sometimes people are lazy. No names were mentioned, and it was not a personal attack on anyone. I didn’t provide a tip on how to use the search in this forum because there are no tips. Enter your keyword(s) and click search; Google has some other functionality that probably many people don’t know about, which is why I offered my suggestion. I’m sure Yahoo! search has it’s own similar functions, but I don’t use it, so I didn’t make any suggestions there.
    This forum is a on-going, developing entity. Matt works on this in addition to WordPress and all the other things that he does. The design of the search is better than in the past and continues to evolve.
    As for all of us needing to “get on the same page” well, that’ s exactly what a post like this is for. I suggest you take your own advice. Many of us who contribute don’t live in the continental US, so the time zones are diverse, and we are all just regular folks with other things on the go in our lives, so don’t expect a big conference where we all sit down together and hammer things out. We do what we can, when we can. We’re not employees of WordPress; we are simply interested in helping out with one of the best open-source projects around.

    For all these posts that need to be stickied, does MiniBB support that feature? It’d help around here, I’m sure! 😉
    Nice post, Moose….
    – Bryan

    Moderator James Huff

    (@macmanx)

    NM is recommending Google because Google returns more results and is slightly more accurate than this forum’s built-in search.

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