Support » Plugin: Email Encoder Bundle - Protect Email Address » Searching plugin name gives me a 'Forbidden error'

  • Resolved donmcleman


    If I just type ’email encoder’ into the Search Plugins box in order to add a new plugin I get an error message saying ‘Forbidden – You don’t have permission to access /wp-admin/plugin-install.php on this server.’

    I’ve tried entering the search term ’email’ and then scrolling down the list till I find this plugin and when I select it I get the same message.

    I’m able to add other plugins.

    Can you think of an explanation why this might be? Conflict with another plugin? My hunch is that for some reason the plugin has been ‘blacklisted’ even at the search level by my webhost (the incredibly restrictive – the subject of several complaints on google…).

    I do have a couple of other WordPress sites, one of which is hosted on I could install the plugin on each of those to narrow down the problem, if you think I should give the benefit of the doubt…

Viewing 3 replies - 1 through 3 (of 3 total)
  • Well, that is a turn-up. I managed to install on both sites, which means are off the hook for once.

    So it looks like a plugin conflict. The plugin that might seek to prevent installation is All in One WP Security. Are you aware of any settings that need to be changed?

    If I look back a few posts I see that someone else had the same problem.

    All in One WP Security inserts code into the .htaccess file in order to blacklist query strings that include the word ‘encode’ so as to limit the risk of malicious attacks. The only way for me to install your plugin is to delete that rule.

    How attached are you to the name ‘Email Encoder Bundle’? I’m sure you’d agree it lacks pzazz… how about Total Email Shield the Mother of all Protection and Saviour of the Universe?

    Plugin Author FineWebdev


    Hello Donmcleman,

    Thanks for the info and the alternative name suggestions. But I am really attached to the name 😉


Viewing 3 replies - 1 through 3 (of 3 total)
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