Search,Filters and pagination stop working

  • Resolved Moraima R.

    (@mripz)


    5 years, 11 months ago

    Hello,

    For some reason the search, filter option stop working, when you try to search for something <Updating Results…> appear and then show nothing, same goes for pagination when you try to advance to the second page got the same <Updating Results…> then goes blank, it only shows the first page.

    I tried the following:
    1. Reinstalled the plugin and the same thing is happening, plugin Version: 4.3.10.
    2. Checked the infinite scroll and I have it deactivated
    3. PHP version is 7.2.5
    4. Checked the site with other browsers and clean the cache the same thing is happening.

    When you don’t have data or have a few items I’m getting the following error you can see the screenshot here
    (right now I have 151 elements and the error isn’t showing)

    Please advice.

    • This topic was modified 5 years, 11 months ago by Moraima R..
    • This topic was modified 5 years, 11 months ago by Moraima R..

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Moraima R.

    (@mripz)

    5 years, 11 months ago

    I restored a previous backup where it was working, but when I remove all products to do an import of the correct items I got the following error error screenshot

    After that, all stop working: search, filter, and pagination

    etoilewebdesign

    (@etoilewebdesign)

    5 years, 11 months ago

    Hi Moraima,

    Since you emailed about the exact same issue, and we’ve already gone back and forth there, lets continue the conversation there. For others who might see this thread:

    Those two errors reference categories and sub-categories and make it seem like something got messed up with your categories and sub-categories. For some reason, it isn’t treating it as an array. Perhaps something was changed with the categories and/or sub-categories, which then caused this error.

    Thread Starter Moraima R.

    (@mripz)

    5 years, 11 months ago

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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