Gwebpro Store Locator
[resolved] Search Stores doesn't find anything (Store Locator admin page) (4 posts)

  1. cooladn
    Posted 2 years ago #

    Hello ^^

    I have 536 retailers on Store Locator, classified by categories (Area > Country > City).
    When i want to find where is one of them, i write his name on the search textfield.
    All the time, i've got "No Stores found"
    Here the url generated by clicking on the search button : DOMAIN.COM/wp-admin/edit.php?s=RETAILER_NAME&post_status=all&post_type=store&action=-1&m=0&paged=1&mode=list&action2=-1

    WordPress search seems to non understand the post_type "store".

    How could i fix it ?


  2. Jas Saran
    Plugin Author

    Posted 2 years ago #

    We don't understand your problem properly. Please mail on our support (support@gwebpro.com) with your plugin page url and attach some error screen with it.

    Team G Web Pro

  3. cooladn
    Posted 2 years ago #

    I've sent you an email ^^
    In this example i try to find a retailer named "Tourneau".
    I write his name on the WP search toolbar http://oi59.tinypic.com/2qvtwt4.jpg

    And the WP search tool find nothing. http://oi61.tinypic.com/535xza.jpg.

    Post_type=store seems to be not understood by WP search tool.

  4. cooladn
    Posted 2 years ago #

    3 weeks to have this answer...

    "Dear Valued Visitor

    Thank You for your interest in the G Web Pro Store Locator and we hope it's meeting your business needs.

    Due to the overwhelming amount of inquiries and support queries we get on a daily basis, we had to change our policies and now offer a support program:

    Support Plan:
    We can provide priority email and tech support for any inquiries or questions when faced with any difficulties with our plugin. Cost is $50 for the first month. Any subsequent support after the 1st month will be billed at $20/month. You can start and cancel at anytime. Included in the fee will be troubleshooting and answering direct questions for the plugin, with email response time in a maximum of 48 hours.

    With our new policy in place we can ensure clients who opt for our plan to receive prompt and customized support.

    Let us know if you have any questions.

    Best Regards

    Tech Support Team"

    Found the solution to your bug... desactivate search :)
    Have a nice day

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