Support » Theme: Customizr » “Search” results show pages in trash can, draft pages, private published pages

  • Hi,

    The Customizr theme search in the main menu shows pages I deleted but that are still in my trash can, draft pages, and privately published pages. I unpublished a private page and it still appeared. If I click on one of these results, it gives a 404 error so it’s not actually opening the pages, but they still appear in search.

    I am not logged into WordPress. I tried it while in private browser mode and on a different browser I wasn’t logged into.

    In addition, the search results often say it has found one more item than what actually shows (i.e. “15 results” when only 14 appear).

    Thanks,
    Rob

    ### Begin System Info (Generated 2021-08-08 00:19:33) ###
    ------------ SITE INFO
    Site URL:                 https://test.restartcda.com
    Home URL:                 https://test.restartcda.com
    Multisite:                No
    
    ------------ USER BROWSER
    Platform:                 Windows 
    Browser Name:             Firefox  
    Browser Version:          88.0 
    
    ------------ WORDPRESS CONFIG
    WP Version:               5.8
    Language:                 en_US
    Permalink Structure:      /%postname%/
    Active Theme:             customizr-child 1.0
    Parent Theme:             Customizr 4.4.10
    Show On Front:            page
    Page On Front:            Home (#5512)
    Page For Posts:           Unset
    ABSPATH:                  /home/damasc10/public_html/test/
    WP_DEBUG:                 Disabled
    WP Memory Limit:          40MB
    
    ------------ NIMBLE CONFIGURATION
    Version:                  3.1.21
    Upgraded From:            3.1.20
    Started With:             1.10.5
    
    ------------ MU PLUGINS
    Health Check Troubleshooting Mode: 1.7.2
    
    ------------ WP ACTIVE PLUGINS
    All In One WP Security: 4.4.9
    Antispam Bee: 2.9.4 (needs update - 2.10.0)
    Childify Me: 1.2.3
    Classic Widgets: 0.2
    Duplicate Menu: 0.2.2
    Health Check & Troubleshooting: 1.4.5
    Jetpack: 10.0
    Limit Login Attempts Reloaded: 2.23.1
    Nimble Page Builder: 3.1.21
    PHP Compatibility Checker: 1.5.0
    Quiz And Survey Master: 7.3.0
    Really Simple SSL: 5.0.6
    Stop Spammers: 2021.18
    WP Rollback: 1.7.1
    Yoast Duplicate Post: 4.1.2
    Yoast SEO: 16.8
    
    ------------ WP INACTIVE PLUGINS
    Photo Gallery: 1.5.81
    Rank Math SEO: 1.0.69.2
    reCaptcha by BestWebSoft: 1.63
    Stackable - Gutenberg Blocks: 2.17.4
    Swap Google Fonts Display: 1.0.6
    Videopack (formerly Video Embed & Thumbnail Generator): 4.7.2
    Video Thumbnails: 2.12.3
    WP Super Cache: 1.7.4
    
    ------------ WEBSERVER CONFIG
    PHP Version:              7.4.19
    MySQL Version:            5.5.5
    Webserver Info:           Apache
    Write/Read permissions:   OK
    
    ------------ PHP CONFIG
    Memory Limit:             768M
    Upload Max Size:          512M
    Post Max Size:            512M
    Upload Max Filesize:      512M
    Time Limit:               30
    Max Input Vars:           6200
    Display Errors:           N/A
    PHP Arg Separator:        &
    PHP Allow URL File Open:  1
    
    ### End System Info ###

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter rob2550

    (@rob2550)

    Sorry, I included Nimble Builder info by mistake. Here is the Customizr info.

    # SITE_URL:                 https://test.restartcda.com
    # HOME_URL:                 https://test.restartcda.com
    # IS MULTISITE :            No
    
    # ACTIVE THEME :            customizr-child 1.0
    # PARENT THEME :            Customizr 4.4.10
    # WP VERSION :              5.8
    # PERMALINK STRUCTURE :     /%postname%/
    
    # ACTIVE PLUGINS :
    All In One WP Security: 4.4.9
    Antispam Bee: 2.9.4
    Childify Me: 1.2.3
    Classic Widgets: 0.2
    Duplicate Menu: 0.2.2
    Health Check & Troubleshooting: 1.4.5
    Jetpack: 10.0
    Limit Login Attempts Reloaded: 2.23.1
    Nimble Page Builder: 3.1.21
    PHP Compatibility Checker: 1.5.0
    Quiz And Survey Master: 7.3.0
    Really Simple SSL: 5.0.6
    Stop Spammers: 2021.18
    WP Rollback: 1.7.1
    Yoast Duplicate Post: 4.1.2
    Yoast SEO: 16.8
    
    PHP Version:              7.4.19
    MySQL Version:            5.5.5-10.2.39-MariaDB-log
    Web Server Info:          Apache
    
    WordPress Memory Limit:   40MB
    PHP Memory Limit:         768M
    PHP Upload Max Size:      512M
    PHP Post Max Size:        512M
    PHP Upload Max Filesize:  512M
    PHP Time Limit:           30
    PHP Max Input Vars:       6200
    PHP Arg Separator:        &
    PHP Allow URL File Open:  Yes
    WP_DEBUG:                 Disabled
    
    Show On Front:            page
    Page On Front:            Home (#5512)
    Page For Posts:            (#0)
    Theme Author Nicolas

    (@nikeo)

    OK Thanks for reporting this problem.
    Can you confirm that it occurs on your website only when the Customizr theme is active ? (you can safely switch temporarily to another theme by using the Health Check Plugin debug mode.)

Viewing 2 replies - 1 through 2 (of 2 total)
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