Support » Plugin: Smart WooCommerce Search » Search Results not showing new products

  • Resolved Philipp117

    (@philipp117)


    Hello,

    I have a problem with the search results not showing all possible products in WooCommerce search. The link I provided shows all possible search results (using my themes search in header) for “bunny bedding”. Using the search form in sidebar (the plugin) I’m only getting one result, which is a very old product. Does it just take some time for the plugin to “know” the new products or am I missing something else?

    Thank you very much. Sincerely,
    Philipp

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author YummyWP

    (@yummy-wp)

    Hi Philip,

    Could you please provide a screenshots of search settings /wp-admin/admin.php?page=smart-search&type=product

    Thank you
    Stanislav

    Hi Stanislav,

    thank you very much for your help.

    Not sure on how to post screenshots here so I just uploaded them to my website:

    Screenshot 1

    Screenshot 2

    Screenshot 3

    Thank you very much. Sincerely,
    Philipp

    Plugin Author YummyWP

    (@yummy-wp)

    Hi Philipp,

    I guess you just need to enable searching in variable products. Try to enable ‘Search in Variations’ option that on screenshot 3.

    Best
    Stanislav

    Hi Stanislav,

    thank you for your reply. I’m afraid this won’t (and doesn’t) work because its not a variable product. The smart search doesn’t find any of my newly added products.

    Sincerely,
    Philipp

    Plugin Author YummyWP

    (@yummy-wp)

    Hi Philipp,

    Could you please check also a visibility of that products? http://joxi.ru/1A5oYKRiKqx0zm
    It should be “Shop and Search results”.

    Best
    Stanislav

    Hi Stanislav,
    yes this is also enabled. I can find the products with my themes search function and with smart search deactivated the default product search also works.

    Best,
    Philipp

    Okay I think I’ve figured it out.. sort of. There seems to be an issue with the WPML Plugin. Although my page is only available in German I need to have this plugin for some translation in my shops process. Deactivating the WPML and WPML String translation -> all products show up in search. Not quite sure whats the problem here since all my old products are fine and I only have one language activated.

    Any ideas? Thank you very much,
    Philipp

    Plugin Author YummyWP

    (@yummy-wp)

    Now it much clear. I’ll check this compatibility issue.

    Thank you!
    Stanislav

    Thank you very much ๐Ÿ™‚
    If it helps I only have one language active in WPML, every setting on default and only use the string translation extension to translate some WC checkout texts.

    Best,
    Philipp

    Plugin Author YummyWP

    (@yummy-wp)

    Hi Philipp,

    After deeper investigating this issue I guess that you need to activate translations for ‘product’ type. You can do this on product edit screen page in the metabox http://joxi.net/gmvWXpjCx7Wvd2 or in WPML ‘Translation Options’ settings http://joxi.net/DmBPY87HN9az5A

    Best regards
    Stanislav

    Hi Stanislav,

    works perfectly! Thank you very much ๐Ÿ™‚

    Best regards,
    Philipp

Viewing 11 replies - 1 through 11 (of 11 total)
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