Support » Plugin: Advanced Woo Search » Search page does not show results

Search page does not show results

  • Resolved TBCShane

    (@tbcshane)


    3 years, 2 months ago

    Hello,
    When using Advanced Woo Search, I am able to get the correct results when searching in the search bar on any given page if I wait for the contextual search menu to display. However, when I hit enter or select View All Results, the search results page displays a “No results found” message. I’m using the Avada theme.

    Thanks for your assistance!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter TBCShane

    (@tbcshane)

    3 years, 2 months ago

    This seems to only be an issue when searching by SKU.

    Plugin Author ILLID

    (@mihail-barinov)

    3 years, 2 months ago

    Hello,

    Please tell me – did you enable SKU search from the plugin settings page?
    If yes – please also give me the link to the page with search form so I can test it.

    Regards

    Thread Starter TBCShane

    (@tbcshane)

    3 years, 2 months ago

    Thanks,
    Yes SKU Search is enabled on the settings page. Here’s the search page: https://store.solidscape.com/?s=build+plate&post_type=product&type_aws=true

    The link above shows the results for the build plate product. If you try searching for its SKU, 930505, no results are shown unless you wait for the contextual dropdown.

    Thanks!

    Plugin Author ILLID

    (@mihail-barinov)

    3 years, 2 months ago

    So I see that SKU search works for ajax results and only fails on search results page.

    Please tell me – do you use any page builder plugins or any other plugin/script than can change behavior of search results page?

    Regards

    Thread Starter TBCShane

    (@tbcshane)

    3 years, 2 months ago

    That’s correct, I’m seeing the same behavior.

    The Avada theme uses Fusion Builder. I’m also using the Product Visibility by User Role for WooCommerce Pro plugin to hide certain products from clients.

    The SKU I used as an example above is not a hidden product. It displays for all customers.

    Thanks!

    Thread Starter TBCShane

    (@tbcshane)

    3 years, 2 months ago

    ILLID,
    An interesting wrinkle: if you complete a search with just the first 2-5 numbers of a SKU, the search goes through. For example, I just tested searches for 91, 910, 9102, and 91029 and was presented with the appropriate results page. Search for 910298, however and the search comes up empty.

    • This reply was modified 3 years, 2 months ago by TBCShane.
    Plugin Author ILLID

    (@mihail-barinov)

    3 years, 2 months ago

    Can you please email to wpunitnet@gmail.com ?
    Need some additional details.

    Thread Starter TBCShane

    (@tbcshane)

    3 years, 2 months ago

    Resolved with plugin update 2.06.

Viewing 8 replies - 1 through 8 (of 8 total)
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