Search not working for all browsers besides Google Chrome

  • BrendanFoster

    (@brendanfoster)


    2 years, 11 months ago

    Search seems to be stuck on the beach ball for all browsers except for google chrome. Have tried, Safari, Brave, Firefox.

    I’m guessing it’s a google maps api update that hasn’t been shared with the other browsers yet?

    Any info on a fix?

    *Linked page, use postcode 6000 for locations in Western Australia.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Tijmen Smit

    (@tijmensmit)

    2 years, 11 months ago

    The problem isn’t browser related, but caused by an error on your server.

    When I open the browser console ( F12 ), then it shows 503 ( service unavailable ) for the request that’s made in the background.

    You have to check the error log on your server to see what’s going on. Often you can access this file through the control panel of your host, if not, then ask your host where to find this file.

    Are you using any security plugins? If so, then try to disable them for a second to see if that makes a difference since they may be blocking the request. Also ask your host if they are not blocking access to the admin-ajax.php.

Viewing 1 replies (of 1 total)
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