Title: Search Issues
Last modified: March 29, 2023

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# Search Issues

 *  Resolved [smaychack](https://wordpress.org/support/users/smaychack/)
 * (@smaychack)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/search-issues-11/)
 * I am having 2 issues.
    1. When people search my member directory for a player with an apostrophe in their
       name: O’Donnell is one. Search for O’Donnell (on computer) and you get 2 results(
       Riley & Morgan)- 0 results if you search on your phone. Search for ODonnell 
       and you get 4 (Riley, Jackie, Kerry, Jackie)- for some reason Morgan is not 
       included in that. Search for O’Donnell in my users and I have 2 (Riley & Morgan)-
       even though there should also be a Jackie and Kerry)- the other Kerry is ODonnell.
 * I can’t find anything in support documents about this. Is there something I need
   to do within their info to make it work for each of them?
 * 2. I also have 1 specific user who literally cannot edit their account, ever.
   If you delete her profile and recreate it- same thing (even with a different 
   email address- if you use her name the issue happens). I have flushed cache and
   done anything I can think of. When the user logs in and tries to edit (or if 
   I do as admin as well)- it logs you out of WordPress and it just goes to view
   her profile (no longer signed in and able to edit). It is maddening! It is only
   this 1 out of 2000+ profiles. I had this happen a couple of years ago for 1 other
   player and could never figure it out.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsearch-issues-11%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/search-issues-11/#post-16607528)
 * [@smaychack](https://wordpress.org/support/users/smaychack/)
 * 1. Have you installed the latest update of UM version 2.6.0 released today?
    
   There are some changes made to the Members Directory search function.
 * 2. You can try to enable PHP error logging, read this guide: “How to enable debug
   logging”
 * [https://docs.ultimatemember.com/article/1751-enable-debug-logging](https://docs.ultimatemember.com/article/1751-enable-debug-logging)
 * You will probably get a PHP log file with notices and errors in `/wp-content/
   debug.log` when you try to edit the profile.
 * Post the content of this file here in the Forum ( use CODE formatting ) and we
   can give you a PHP error explanation.
 *  Thread Starter [smaychack](https://wordpress.org/support/users/smaychack/)
 * (@smaychack)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/search-issues-11/#post-16611713)
 * I do have the 2.6 version. That didn’t fix my issues.
 * I’m unfortunately not a developer and uncomfortable with trying #2.
 *  [missveronica](https://wordpress.org/support/users/missveronicatv/)
 * (@missveronicatv)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/search-issues-11/#post-16611970)
 * [@smaychack](https://wordpress.org/support/users/smaychack/)
 * 1. There are two different characters which can be used for an apostrophe.
    When
   I’m testing for `O’Donnell` with `O'Donnell` it’s not found.
 * 2. Do you have an apostrophe in this username?
 *  Plugin Support [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * (@andrewshu)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/search-issues-11/#post-16626171)
 * Hi [@smaychack](https://wordpress.org/support/users/smaychack/)
 * This thread has been inactive for a while so we’re going to go ahead and mark
   it Resolved.
 * Please feel free to re-open this thread if any other questions come up and we’d
   be happy to help. 🙂
 * Regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Search Issues’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [andrewshu](https://wordpress.org/support/users/andrewshu/)
 * Last activity: [3 years, 2 months ago](https://wordpress.org/support/topic/search-issues-11/#post-16626171)
 * Status: resolved