Search function not hiding empty categories

  • Resolved steffeng

    (@steffeng)


    4 years, 1 month ago

    Hello

    When I search for a specific question in the live search, all the empty category titles are still shown despite them containing no FAQ’s matching that specific search. Is there a way to hide the category title as well, when that category contains no FAQ’s? I’m in display mode “Simple accordion by category”.

    Hope you can help me.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • pauplesupport

    (@pauplesupport)

    4 years, 1 month ago

    Hi,

    Thank you for reaching out to us.

    While the search filter brings the particular FAQ’s searched that belongs to a particular category, it hides all other FAQ’s but does not hide the category title. I understand hiding the Category title when it contains no FAQs searched would be really nice idea.

    Thanks for the catch. We will fix this in our upcoming releases for sure. I will make sure to let you know once this is pushed up.

    Kind Regards.

    Thread Starter steffeng

    (@steffeng)

    4 years, 1 month ago

    Thank you for the answer. And yes, it would be really helpfull to have.

    Any ETA for when an update containing this fix will be published?

    pauplesupport

    (@pauplesupport)

    4 years, 1 month ago

    Hi,

    Due to the Covid-19 issues in our country and all the complications revolving around it, I am not able to promise an exact timeline.

    However, I promise it will not get much delayed and will be ready very soon.

    I will make sure to reach out to you again soon.

    Kind Regards.

    pauplesupport

    (@pauplesupport)

    3 years, 10 months ago

    Hi There,

    This issue has been resolved in our last release (V 0.8).

    If you have not updated, please update to the latest version.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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