Search form issue – there are no options except search by keyword

  • Resolved danc77

    (@danc77)


    2 months, 1 week ago

    Hello
    I have strange behaviour with WPCASA search form.
    It doesn’t give me any options other than search by keyword. I tried deactivating all plugins and themes, but that didn’t solve the problem.

    WordPress version: 6.6
    Theme: Oslo by wpcasa
    PHP 7.4
    Apache 2.4.61
    MySQL 10.6.18-MariaDB

    Does anyone have any ideas what could be the problem and how to fix it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPSight

    (@wpsight)

    2 months, 1 week ago

    @danc77 Unfortunately we can not reproduce the issue. The search feature is doing a full text search. You can try it on https://demo.wpcasa.com/oslo and search for the word Refurbished, which is not a keyword but a word in the title. Or you can test it with faucibus dolor auctor, which is text in the description.

    Thread Starter danc77

    (@danc77)

    2 months, 1 week ago

    Hello
    I maybe didnt explain my self properly.

    the standard search form:

    View post on imgur.com

    but my search form look like this:

    https://imgur.com/y4oQ3kU

    it does work properly in sense of search function but i am missing fields

    • This reply was modified 2 months, 1 week ago by danc77.
    Plugin Author WPSight

    (@wpsight)

    2 months, 1 week ago

    As I wrote before, and you can see on the demo page, WPCasa Oslo and WPCasa plugin are working smooth together.

    We had a similar problem early this year but it was fixed soon. Which WPCasa version do you have installed? Please make sure to run the latest WPCasa version.

    Thread Starter danc77

    (@danc77)

    2 months, 1 week ago

    Hello,

    thanks for reply.

    I am updated to latest wpcasa version. The search form worked properly until few days ago.

    them suddenly somthing happened with the form. And I’m not sure what could trigger it as no major changes were done beside keeping WP and plugins updated. However deactivating plugins and switching to base WP theme didn’t solve the situation with form.

    Thread Starter danc77

    (@danc77)

    2 months, 1 week ago

    I have done some more testings defnitelly isue is between oslo theme and wp casa

    when switching to default wp theme the search form looks as it should no mater where it is posted on web site

    View post on imgur.com

    wpcasa Version 1.2.13
    Theme Oslo: Version: 1.1.0

    Plugin Author WPSight

    (@wpsight)

    2 months, 1 week ago

    Thank you @danc77 for your message.

    As you have confirmed, there is no problem with WPCasa, the free community plugin. You suspect a problem with WPCasa Oslo. This theme is a paid product. Due to the rules, it is not allowed here to provide support for paid products. That is why we offer our e-mail support for customers with a valid license via our support system on your website. Please log in at https://wpcasa.com/login/ and open your personal ticket.

    Please understand that I have to mark this thread as solved. Thank you very much!

Viewing 6 replies - 1 through 6 (of 6 total)
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