Support » Plugin: SupportCandy » Search filter 2nd status under 1st filter selection.

  • Resolved JS Morisset

    (@jsmoriss)


    Hey guys,

    When clicking the Search drop-down, after selecting a first Status (example, “Open”), the second Status (example, “Awaiting”) shows a list under the previously selected “Open” Status and the list cannot be clicked.

    js.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    It will be a conflict with your theme. Can you please share theme url if it is free or create a ticket on our site?

    Thanks – you’re correct – the problem does not appear on the back-end.

    My theme is https://wordpress.org/themes/dazzling/.

    And the support URL is https://surniaulula.com/support/.

    Could this be a z-index issue?

    js.

    Plugin Contributor nehap

    (@nehap)

    Thank you for sharing theme URL. Yes it is a z-index conflict. Please add below custom CSS in to your theme CSS setting:
    .bootstrap-iso ul, .bootstrap-iso ol{
    z-index:9999999;
    }

    Thanks. Since my theme uses bootstrap, I applied z-index to the #content only. 😉 The following fixed the issue.

    
    #content .bootstrap-iso ul,
    #content .bootstrap-iso ol {
            z-index:1000;
    }
    

    Thanks,

    js.

    BTW, the following was also required to fix left side padding (your styles only set 0 for the left margin, not the padding):

    
    #content ul.wpsp_filter_display_container {
            padding:0;
    }
    

    js.

Viewing 5 replies - 1 through 5 (of 5 total)
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