Support » Plugin: Asgaros Forum » Search Field

  • Resolved cleudemirjunior

    (@cleudemirjunior)


    Hi!
    I’m using the plugin and there’s a thing: My search bar doesn’t work properly.
    There is a way to configure it?
    Or, it’s not avaiable?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Author Asgaros

    (@asgaros)

    Hello @cleudemirjunior

    The search bar is working fine. Maybe its a problem with your theme. Do you have a link to your site so I can check the themes CSS file? And what is the exact bug?

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Sure!
    My website is http://www.cronapp.io
    It’s a brazilian site. The link to the forum is: https://www.cronapp.io/forum-cronapp/

    Thanks!

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Sorry! The bug.
    The thing is: when you search something, the search result is empty.
    And I’m not sure if the problem is the language or if is a bug..
    thanks

    Plugin Author Asgaros

    (@asgaros)

    Hello @cleudemirjunior

    Was the search working before? Are you using the default forum-shortcode or one with parameters? Maybe its really a problem with the language or some limitations of your database-server because on my test-installations everything is working fine. :S

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Hi!
    Yes, it was working before.
    I’m using the default shortcode.

    Plugin Author Asgaros

    (@asgaros)

    I have absolutely no idea why it is not working. Have you installed or updated some new plugins, for example for caching/security/seo? If so, could you try to disable them and check the functionality again?

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Hi!
    I’ve tried this too…
    Still not working… I’m no idea what can cause that…

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    In another development environment I’ve try to update my WordPress and see if that was the problem.
    It was not too.

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Another thing, there is any way to export all the data from the forum?
    Export and Import the data.

    Plugin Author Asgaros

    (@asgaros)

    If you have access to your database with a tool like phpmyadmin you could use it to import/export the tables.

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Right!
    So, can you tell me an “How to” import/export the tables? And which one are those?
    And about the search, there’s a way to fix it?

    Plugin Author Asgaros

    (@asgaros)

    Hello @cleudemirjunior

    The tables are:

    – wp_forum_forums
    – wp_forum_topics
    – wp_forum_posts

    When you navigate to your WordPress database, there should be an export-tab.

    I dont have any idea about the search-issue. You are the only one who came with this issue and on my test-installations its working fine. So I assume that it is a database-problem instea of a bug in the plugin.

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    So the problem persist.
    We have another environment that the search works fine.
    The URL is www-i2.cronapp.io
    Can U help me?
    Thanks

    Thread Starter cleudemirjunior

    (@cleudemirjunior)

    Hi Asgaros!
    Finally I’ve found out what was the problem.
    There was a missing index in the database.
    The solution was pretty simple, I’ve just create this missing index (FULLNAME) and the search works fine again!
    Thanks for your support

    Plugin Author Asgaros

    (@asgaros)

    Hello @cleudemirjunior

    I am happy to hear that it is working now. Normally the forum should have created that index automatically, so it seems a little bit strange why it didnt exist on your page.

Viewing 15 replies - 1 through 15 (of 15 total)
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