Support » Plugin: Woo Custom Emails Per Product » “Search custom messages” not working

  • Hey there

    I’ve been using the plugin successfully up until the last few months on the site I manage It has stopped letting me search for custom messages however as of late. Typing in a string doesn’t show any custom emails, even though there are many in the backend. I’ve tried disabling plugins in case of conflict but haven’t found anything to work.

    Could I please get some help, I can send over an admin password if need be.

    Thanks a lot

    The page I need help with: [log in to see the link]

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  • FarmanOrakzai


    Hi, It has some sort of bug however if you know little about HTML/CSS you can do a trick to search and choose the email.

    When you’re trying to choose an email from list and it doesn’t show up, follow the instructions and it should temporarily work for you.

    1. Click on any field i.e Completed/Processing/On Hold
    2. Type any letter and wait for 5 seconds
    3. Right click on any field mentioned above and click inspect elements
    4. Delete the class “hidden” and hit enter. Screenshot attached (

    You should now see a list of all emails.

    This method worked for me. It’s not a permanent solution however, this trick might get you going.
    Thank You

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