Title: Search by Postal Code
Last modified: January 19, 2021

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# Search by Postal Code

 *  Resolved [glennanthonyjenkins](https://wordpress.org/support/users/glennanthonyjenkins/)
 * (@glennanthonyjenkins)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/search-by-postal-code/)
 * Hi all,
 * When I attempt to search by postal code only I get the following error:
 * “This address could not be found. WP Google Maps uses a 3rd party service (eg
   Google) to convert addresses to geographic coordinates. Unfortunately, the service
   has no records for this address at present. Please try an alternate format, or
   manually position the marker using right-click.”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fsearch-by-postal-code%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [knoodle50](https://wordpress.org/support/users/knoodle50/)
 * (@knoodle50)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/search-by-postal-code/#post-13933482)
 * Hi, I only offer services in the UK and I need a customer to be able to use the
   first part and digit to find the area, for example, NR1 or NR30
 *  Plugin Author [NickDuncan](https://wordpress.org/support/users/nickduncan/)
 * (@nickduncan)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/search-by-postal-code/#post-13936407)
 * Hi [@glennanthonyjenkins](https://wordpress.org/support/users/glennanthonyjenkins/)
   
   I was able to conduct a store locator search with a US postal code on your site.
   Which postal code are you trying and what result are you expecting for that postal
   code?
 * [@knoodle50](https://wordpress.org/support/users/knoodle50/)
    Our Pro version
   allows you to restrict your search to a certain country

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Search by Postal Code’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [NickDuncan](https://wordpress.org/support/users/nickduncan/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/search-by-postal-code/#post-13936407)
 * Status: resolved