Support » Plugin: WooCommerce Sequential Order Numbers » Search by order number doesn’t work

  • Resolved Denverus

    (@denverus)


    I have issue with the order search by order number. I am using plugin “WooCommerce Sequential Order Numbers” but I have custom order number. It looks like: #0324-3069, where the first part is MMDD. Search gives me nothing if I put, for example “0324”. But I know order #0324-3069 exists.

    My site:
    WordPress – Version 5.3.2
    Woocomerce – Version 3.7.1
    WooCommerce Sequential Order Numbers – Version 1.9.4

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SkyVerge

    (@skyverge)

    Hey @denverus

    Thanks for contacting us about Sequential Order Numbers!

    The order numbers seem a bit different from what Sequential Order Numbers would generate. You mention that you have a custom order number based on the date. Can you please let me know how you created the custom import order number? If you use Sequential Order Numbers without the custom order number implemented, can you then search for the number successfully?

    Cheers,
    Steve
    SkyVerge

    Thread Starter Denverus

    (@denverus)

    Sorry, the issue was not related to your plugin.

    Never mind!

    Plugin Author SkyVerge

    (@skyverge)

    Hey @denverus

    Thank you for letting us know! I will close this topic for now.

    Cheers,
    Steve
    SkyVerge

Viewing 3 replies - 1 through 3 (of 3 total)
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