Support » Plugin: Create by Mediavine » Scrolling Issue

  • Resolved mperry8304

    (@mperry8304)


    I have an existing website. I’m trying to add your recipe card plugin to the site. I’m doing this in a staging copy of my site. I’ve ran into a strange issue.

    After I add or edit a recipe card I’m unable to scroll up or down in the editing screen. For example, I work on the recipe card, publish it to the post and then I’m unable to scroll to the top of the screen to save my changes.

    I’ve also noticed that when I mouse over any navigational items in the WordPress dashboard on the left, any pop-out menu items (like the choices for appearance) go UNDER the editing area so that I can’t get at them.

    If I reload the post I lose all my changes, but the WordPress navigation behaves normally and I am able to scroll up and down again.

    I’ve tracked the problem down to an incompatibility with the Really Simple SSL plugin. When it’s activated AND SSL is enabled this behavior occurs. I’ve tested this in 2 different browsers and 2 different themes.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author mediavine

    (@mediavine)

    Hello,

    We’re aware of the issue with scrolling, which was introduced in 1.2.6. We released 1.2.7 earlier this week, which includes a fix for the bug. Could you confirm which version of the plugin you’re trying to install?

    Thanks!

    Ethan
    Mediavine

    mperry8304

    (@mperry8304)

    I’m using 1.27. All themes and plugins are current. I’m using WordPress 5.0.3.

    Plugin Author mediavine

    (@mediavine)

    Hello,

    Thanks for confirming. It looks like a hotfix for an unrelated issue we pushed to the 1.2.7 release actually reverted the fix for scrolling, so we just released 1.2.8, which has both fixed. Would you mind updating to 1.2.8 and letting me know if it fixes the issue for you?

    Thanks so much for the patience.

    Ethan
    Mediavine

    mperry8304

    (@mperry8304)

    Hi Ethan,

    That did the trick. Thanks so much!

    Marsha

    mperry8304

    (@mperry8304)

    Closing ticket

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Scrolling Issue’ is closed to new replies.