Support » Plugin: Custom Scrollbar » Scrollbar only appears on page refresh

  • Resolved bgunning

    (@bgunning)


    Hi – love your plugin! However, my problem is that the scrollbar only appears on page refresh, not on initial page load. See my site in the white content boxes on each page: http://jtrdev3.com/services/

    This happens in all browsers and PC/Mac.

    Thanks for the help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author miunosoft

    (@miunosoft)

    Hi,

    Probably your site uses an Ajax based page load mechanism. In that case, the plugin does not initialize the scrollbar elements for the part updated with Ajax.

    The development version, 1.2.0b01, supports Ajax-updated elements. In this version, you need to enable the option by going to Dashboard -> Appearance -> Scroolbars -> General -> Load -> Ajax Handling.

    Let me know if that works for you.

    • This reply was modified 4 years ago by miunosoft.
    bgunning

    (@bgunning)

    Yes, that was the exact issue (I’m using ajax). All works great now with the dev version.
    Thank you! Barbara

    Plugin Author miunosoft

    (@miunosoft)

    You’re welcome!

    Would be appreciated if you could take a few minutes to write a comment on the plugin review.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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