Title: Scroll to top missing
Last modified: November 29, 2023

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# Scroll to top missing

 *  Resolved [Justin](https://wordpress.org/support/users/static1635/)
 * (@static1635)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/scroll-to-top-missing/)
 * Hi, I’ve searched this forum but not seen the answer. For some reason the scroll
   to top icon does not show. Activated bottom right. I’ve tried 3rd party ones 
   and it does show with the Ocean theme but I’d like the built in one to show.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscroll-to-top-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/scroll-to-top-missing/#post-17241267)
 * Hello [@static1635](https://wordpress.org/support/users/static1635/),
 * I can see the scroll to the top button is there, but it doesn’t have an icon:
   [https://postimg.cc/KkGm58qW](https://postimg.cc/KkGm58qW).
 * There are a few potential reasons why the scroll to top icon might not be showing
   up there, so for troubleshooting please follow the steps below:
 * 1. Ensure that you set the icon for the button on WP Dashboard > Appearance >
   Customizer > General Options > Scroll To Top: [https://postimg.cc/hJFLvHyv](https://postimg.cc/hJFLvHyv).
   
   You can choose one of the available arrow icons there.
 * 2. It is possible you’ve disabled the icons for the whole of the site, so go 
   ahead to Customizer > General Options > Performance and ensure theme icons’ assets
   are loading well: [https://postimg.cc/mhGTjVq9](https://postimg.cc/mhGTjVq9)
 * Note: For example, if you enabled FontAwesome in the performance, you must enable
   the theme icon on Font Awesome. To do this, go to Customizer > General Options
   > Theme Icons: [https://postimg.cc/LhTFTSjd](https://postimg.cc/LhTFTSjd).
 * **Note:** If you have any cache plugin or server cache(CDN / Browser Cache and
   Cookies and …), you need to clear its cache contents or disable them to see your
   changes. Also, remember to click on the regenerate all assets file and data in
   Elementor > Tools(if you have Elementor).
 * Please check the above steps and keep us posted.
 * I hope it helps.
    Best Regards
 *  Thread Starter [Justin](https://wordpress.org/support/users/static1635/)
 * (@static1635)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/scroll-to-top-missing/#post-17241792)
 * Ah, thanks so much! Yes, I’d disabled Font Awesome. Which probably explains why
   other scroll to top plugins showed if they weren’t using Font Awesome. Thanks
   for your help!
    -  This reply was modified 2 years, 5 months ago by [Justin](https://wordpress.org/support/users/static1635/).
 *  [Shahin](https://wordpress.org/support/users/skalanter/)
 * (@skalanter)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/scroll-to-top-missing/#post-17244574)
 * You’re most welcome.
    I’m glad it is resolved.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Scroll to top missing’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/oceanwp/4.1.5/screenshot.png)
 * OceanWP
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 * 3 replies
 * 2 participants
 * Last reply from: [Shahin](https://wordpress.org/support/users/skalanter/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/scroll-to-top-missing/#post-17244574)
 * Status: resolved