Support » Plugin: Scroll to Anchor » Scroll to Anchor not Scrolling

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  • I have the same problem. Animation speed and offset options are not working at all. Here is my page: http://residential2017.tableaux.com/product-styles/

    Plugin Author Bego Mario Garde

    (@pixolin)

    The smooth scrolling animation depends on JavaScript. If another JavaScript function throws an error, that error may disable the scrolling entirely. Effect is that the link just “jumps to the section”.

    Please check the dev tools of your browser (right click in the web page > inspect element) for error messages in the console tab. Usually you see, what is causing the problems.
    Instead you can also deactivate all other plugins to test the correct functionality of Scroll to Anchor and reactivate them one after the other to find out, which plugin actually is causing the issues.

    OK, here is the result:

    Uncaught ReferenceError: jQuery is not defined
    at (index):21

    Plugin Author Bego Mario Garde

    (@pixolin)

    Cool. And did you look into that line 21?
    A click on the error message reveals it:

    timer_metaslider_1168();</script> </div> <!--// meta slider--> …

    That doesn’t look like anything related to the plugin Scroll to Anchor, right? But the script is causing an issue, which halts the execution of other scripts. Fix this problem, and other plugins will work, too.

Viewing 4 replies - 1 through 4 (of 4 total)
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