Screws up download on mobile

Resolved Jacob N. Breetvelt
(@opajaap)

3 months, 2 weeks ago
This plugin screws up the commonly used download html like:
```
<a href="http://mysite.com/uploads/any_image.jpg" download="example.jpg">
	Download example
</a>
```
on mobile devices. It effectively removes the download="..." attribute.

Activating the link brings the single image on the screen rather than opening the download dialog.

Difficult to troubleshoot because on pc it works correctly.

Deactivating this plugin fixes the issue.

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Michelle D.
(@devmich)

3 months, 2 weeks ago

Hi @opajaap,

I’m sorry about the trouble here.

If you haven’t resolved this yet, would you be able to reach out to us at https://www.monsterinsights.com/lite-support/?

Thanks so much!

Thread Starter Jacob N. Breetvelt
(@opajaap)

3 months, 2 weeks ago

I am the developer of plugin https://wordpress.org/support/plugin/wp-photo-album-plus/ and i had a user who reported this problem on the forum where it belongs.

This was a reason for me to review and fix over ten years old code to be compliant with current common used download code as i explained above.

As i could not reproduce it, after deactivating other plugins one by one, it turned out to be this plugin that cause the issue at the users site.

I do not use your plugin; if this issue will not be fixed, i have to add it to my gray list of plugins to warn users in the future for this issue.

Its not for me that i report this issue, its up to you wheather you act upon it or not.

For more info, see my doc site: https://wppa.nl/
and the forum topic i referred to:
https://wordpress.org/support/topic/download-issue-on-mobile-tablet/page/2/

It was hard to find because there was also an ajax issue involved.

Plugin Support Michelle D.
(@devmich)

3 months, 1 week ago

Hi @opajaap,

Thanks for sharing those details. I’m sorry to hear that a WP Photo Album Plus user encountered an issue while trying to use MonsterInsights.

I’ve forwarded this information to our developer team.

Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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