screen shows “The connection was reset.”

  • Resolved edh890

    (@edh890)


    5 years, 9 months ago

    I got this screen when trying to open up a page to edit css.

    https://s8.postimg.cc/6p0z0xkxx/Screenshot_22.png

    It started acting this way recently off and on and now it’s every time when I tried to use the plugin. It would stay on this screen for a couple hours to 1 + days.

    Whenever this happened, I checked my interner connection, or reboot my pc but neither worked.

    Then all of a sudden the normal screen shows up out of nowhere when I was working on other parts of my site.

    I use Bitnami localhost my site if that matters. Thank you.

    • This topic was modified 5 years, 9 months ago by edh890.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor alexgso

    (@alexgso)

    5 years, 9 months ago

    Hi Edh890,

    I’m not too sure why this is happening. The next time this issue occurs, send me the contents of your browser console. Please refer to this guide on how to access your browser console.

    Thread Starter edh890

    (@edh890)

    5 years, 9 months ago

    Hi alexgso,

    Thank you for replying.

    This is the screenshot of the console. I hope this is what you need and something useful to you.

    https://s8.postimg.cc/v4jt3006d/Screenshot_24.png

    Yuo can zoom in to read the text. I also saved it as a file and I just realized it’s actually a text file so I pasted it on pastebin

    https://pastebin.com/6wxMce89

    Hopefully they will help.

    Thank you for helping.

    Plugin Contributor alexgso

    (@alexgso)

    5 years, 9 months ago

    Hi edh890,

    So this appears to be what’s causing this issue:

    Uncaught DOMException: Blocked a frame with origin “http://localhost.org” from accessing a cross-origin frame.

    This may sound odd (as the URLs appear exactly the same), but is your Site URL set to something different? You can check this by navigating to WP Admin > Settings > General. I would also try enabling CORS to see if that helps.

    Thread Starter edh890

    (@edh890)

    5 years, 9 months ago

    Hi alexgso,

    Thank you for the reply.

    I checked my Admin / Settings / General and the URL listed there is

    http://localhost.org/wordpress

    and it is greyed out and can’t be changed.

    So what happened was probably when I first installed this wordpress by using Bitnami, I have used

    localhost.org/wordpress
    and
    localhost/wordpress

    interchangably without knowing it (because the url was automatically saved and by just typing the beginning of the url, the entire url popped up and I just Enter without noticing they might be of two different urls.

    I just went back to SiteOrigin CSS UI and make sure the url is

    http://localhost.org/wordpress

    but it still showed that “The connection was reset.” screen. Sometimes (but rarely) if I refresh screen it will bring backk the normal screen, but if i just clicked on any link on the page and tred to go to another page, the same “The connection was reset.” screen showed up again even though the url remained on

    http://localhost.org/wordpress

    I haven’t tried CORS yet becasue
    1) I don’t know by above descriptions if you can suggest a solution?
    and
    2) I don’t know which CORS I should select on their list.

    Thank you.

    • This reply was modified 5 years, 9 months ago by edh890.
    Plugin Contributor alexgso

    (@alexgso)

    5 years, 9 months ago

    Hi,

    Can you please provide me with an updated console export while using the WordPress defined site URL?

    1) I don’t know by above descriptions if you can suggest a solution?
    I would still attempt enabling CORS.

    2) I don’t know which CORS I should select on their list.
    It depended on what is powering the underlying stack. Unfortunately, I’m not too sure what that is due to my unfamiliarity with the Bitnami WordPress Stack. I suspect it’s likely Nginx.

    Thread Starter edh890

    (@edh890)

    5 years, 9 months ago

    Hi alexgso,

    Thank you for the reply.

    Here are the screenshot and text file

    https://s8.postimg.cc/wfjamvk2t/Screenshot_25.png

    https://pastebin.com/JbHMThvs

    It was under the url of

    http://localhost.org/wordpress/

    Thank you.

    • This reply was modified 5 years, 9 months ago by edh890.
    Plugin Contributor alexgso

    (@alexgso)

    5 years, 9 months ago

    Hi edh890,

    Thanks. It’s still flagging this as a cross origin request – why I’m not too sure. At this point, your best bet would be to Enable CORS.

Viewing 7 replies - 1 through 7 (of 7 total)
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