Support » Fixing WordPress » Screen Options Drop-Down missing – new 3.1 install

  • Resolved pzuckermanaz

    (@pzuckermanaz)


    I just installed 3.1 on a new hosted server. The Screen Options and Help options do not appear in the upper right corner. (See Screenshot). Anyone ever experienced this? Trying to decide best course of action.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Also no help button.

    The normal. Turn off all plugins. Switch to twentyten theme. Also try this in another browser.

    Thanks, kmessinger; but there are no plugins and the theme is the default twentyten. This is a brand new install on a new hosted server. The Screen Options and Help have been missing from the get-go!

    Try:

    – re-uploading all files & folders from a fresh download of WordPress.

    – increasing the memory available to PHP:
    http://wordpress.org/support/topic/253495#post-1017842

    If the JetPack plugin was installed by default, its the culprit. Just happened to me on a new install of wordpress at godaddy. The css for the Jetpack plugin is hiding it. Deactivate the JetPack plugin and it will show up.

    You nailed it, Ben. That fixed the problem. Even GoDaddy didn’t know what was causing it, but I let them know.

    Moderator Kathryn

    (@zoonini)

    Automattic Happiness Engineer

    If you would please mark this thread as “resolved” it would be appreciated. Helps everyone keep better track of whose issues are still outstanding. Thanks!

    I forgot, THANK YOU VERY MUCH, Ben!

    I hate to be a dummy, zoonini, but how do I mark it as resolved?

    Moderator Kathryn

    (@zoonini)

    Automattic Happiness Engineer

    The thank-you is appreciated, but this is still not marked as resolved. 😉 Look for the drop-down menu in the right sidebar, select “resolved” and submit – thanks!

    I had this same issue. I deactivated the Jetpack plug-in and it’s resolved.

Viewing 10 replies - 1 through 10 (of 10 total)
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