Title: Screen Going Blank
Last modified: December 5, 2017

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# Screen Going Blank

 *  [nspeedrace](https://wordpress.org/support/users/nspeedrace/)
 * (@nspeedrace)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/screen-going-blank/)
 * Hi,
 * When we installed this plugin but the screen goes blank when trying to access
   orders, could we get some help?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscreen-going-blank%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [danvssl](https://wordpress.org/support/users/danvssl/)
 * (@danvssl)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/screen-going-blank/#post-9827928)
 * I’ve also had this same problem. I installed the plugin back in June and the 
   Dev still hasn’t fixed this issue. We’ve had to use various workarounds for 6
   months.
 * Entering the order works correctly, but after entering the order, when I access
   the order on the back end the page is blank. I also noticed when the order is
   blank the Title is “Order & ndash;”, is this the same for you?
 *  Plugin Author [WooDev](https://wordpress.org/support/users/woodev/)
 * (@woodev)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/screen-going-blank/#post-9834100)
 * Are you using the pro version?
 * There is another bug that has been resolved but not yet released, it is related
   to dynamic pricing.
 * In the **moco-woocommerce-manual-cc-processing.php** file can you comment out
   the **$this->_dyn = self::moco_wc_mcc_custom_is_plugin_active(‘woocommerce-dynamic-
   pricing/woocommerce-dynamic-pricing.php’);** line.
 * Also please replace this line: **return ($this->_dyn) ? MWC_DynamicPricing::instance():
   false;** with just **return false;**
 * As for the “Order & ndash;” that is happening when there is a JavaScript error,
   could you read your console and paste that in here [@danvssl](https://wordpress.org/support/users/danvssl/)?
 *  [danvssl](https://wordpress.org/support/users/danvssl/)
 * (@danvssl)
 * [8 years, 7 months ago](https://wordpress.org/support/topic/screen-going-blank/#post-9835410)
 * [@woodev](https://wordpress.org/support/users/woodev/) here you go:
 * JQMIGRATE: Migrate is installed, version 1.4.1
 * That’s all. There literally are no logs. It is the same in Chrome and Safari.
   Happens when I click ‘Edit’ on an existing order or after I hit ‘Quick Save’ 
   the order.
 * I have the pro version 1.4.
    -  This reply was modified 8 years, 7 months ago by [danvssl](https://wordpress.org/support/users/danvssl/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Screen Going Blank’ is closed to new replies.

 * ![](https://ps.w.org/manual-credit-card-processing-for-woocommerce/assets/icon-
   256x256.png?rev=1663385)
 * [Manual Credit Card Processing for WooCommerce](https://wordpress.org/plugins/manual-credit-card-processing-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/manual-credit-card-processing-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/manual-credit-card-processing-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/manual-credit-card-processing-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/manual-credit-card-processing-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/manual-credit-card-processing-for-woocommerce/reviews/)

 * 3 replies
 * 3 participants
 * Last reply from: [danvssl](https://wordpress.org/support/users/danvssl/)
 * Last activity: [8 years, 7 months ago](https://wordpress.org/support/topic/screen-going-blank/#post-9835410)
 * Status: not resolved