Screen goes blank when logging in

  • righteouscheese

    (@righteouscheese)


    8 years, 4 months ago

    My site was having trouble with it’s woocommerce plugin (orders were getting timed out), so I began deactivating other plugins to see where the conflict was.

    After I deactivated one particular plugin, the window suddenly went blank (white). I am able to see the website from the consumer point of view (http://www.righteouscheese.com), and I am able to get to the login page. But once I login, the page goes blank. This happens for all user logins. I am not able to get into the site at all.

    Can anyone help?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    8 years, 4 months ago

    It might have been a plugin that another active plugin or your theme depended on.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Mark elayan

    (@ramielian)

    8 years, 4 months ago

    it might be a resources problem (mostly) what you can do is change the debug mode of wordpress to be true and enable logging, thats away to know even if its not resources:

    in wordpress root directory open your wp-config.php and change the following:

    from:define('WP_DEBUG', false);
to be: define('WP_DEBUG', true);

    and add under it:
    define('WP_DEBUG_LOG', true);

Viewing 2 replies - 1 through 2 (of 2 total)
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