Support » Plugin: ScrapeAZon » ScrapeAZon reviews not displaying on page

Viewing 15 replies - 1 through 15 (of 26 total)
  • Plugin Author jhanbackjr


    Hello, Kimberly.

    If you view the source code of your product-reviews page, the following HTML comment is present:

    “A valid ASIN was not provided or ScrapeAZon is not properly configured.”

    This error typically occurs when there is a problem with the ASIN you provided in the ScrapeAZon shortcode. A typical ScrapeAZon shortcode should resemble the following:

    [scrapeazon asin=”0123456789″]

    Double-check the ASIN to ensure that there are no extraneous characters or spaces in it. If you still have problems, send me a sample ASIN and the shortcode you are using to call it. I’ll test it on my side.

    Thanks for trying ScrapeAZon.


    It is the same for me, I have the latest version of both wordpress and scrapeazon and all my information is correct in scrapeazon and my shortcode is correct but it is not displaying the reviews at I love the idea of this plug-in and would love to have it working.

    Plugin Author jhanbackjr


    Hi, SequimPC.

    Verify that you typed the shortcode in HTML mode in the WordPress editor, not VISUAL mode. If you typed the shortcode in VISUAL mode, characters such as quotation marks will have been converted to HTML escape codes and the shortcode will not function properly.

    Thanks and let me know if I can be of further assistance.


    James, I cut the shortcode from my post in visual mode, pasted it into HTML mode and refreshed the page and it still is giving me the same results. I even deleted the HTML entry and hand typed it for good measure.

    Plugin Author jhanbackjr


    Hi, SequimPC.

    Do you know if you’re using any kind of caching that might be showing you an earlier version of your page? If you are, try clearing the cache (including in your browser) and see if that does it.

    If it doesn’t, would you mind posting the shortcode you are attempting to use? That way I can test it on my end and see if I can reproduce the problem.


    Thank you for your attentiveness to this issue, the short code is: [scrapeazon asin=”<B001J4ZOAW>”]

    Plugin Author jhanbackjr


    No problem at all. I see the issue now. Try pasting the following shortcode in HTML mode:

    [scrapeazon asin=”B001J4ZOAW”]

    That should do it. The problem is you had pasted it with the < and > symbols surrounding the ASIN.

    I can understand the confusion. I use the < and > symbols in the FAQ/usage to “contain” the “ASIN or 10-digit ISBN” language. They’re not meant to actually be included in the shortcode. I should probably change the FAQ to make that less confusing.

    In any event, I tested [scrapeazon asin=”B001J4ZOAW”] in my own environment and received immediate results, so it should work for you as well.

    Let me know if this solves the issue! If it doesn’t, I’ll take another stab at it.



    Okay! You are awesome, it is working. Just one more thing, can you tell me how to put this into CSS:

    And what file or folder is this going to be saved as?

    Plugin Author jhanbackjr


    Hi, SequimPC.

    Great! I’m glad you got it working. On the CSS, you can either include the style information using the shortcode, or you can edit your WordPress theme’s CSS file or add the CSS inline in your template files.

    To use the shortcode, do the following:

    [scrapeazon asin=”B001J4ZOAW” border=”false” width=”80″ height=”400″]

    To do the same thing in CSS, look in the WordPress Themes folder, locate your theme, and then locate the “style.css” file.

    Make a backup copy of the style.css file before you change anything, just in case.

    Next, copy/paste the information below directly into that file. Then save the file and refresh your page. You might need to clear your browser’s cache to see the changes. Here’s the CSS (make sure you copy from the beginning dot all the way to the ending bracket:

    .scrapeazon-reviews {
    border: 0;
    width: 80px;
    height: 400px;

    I should point out that this CSS might not remove the frame border from some versions of Internet Explorer.

    Hope that helps!


    Wow, absolutely amazing! Thank you for your help, it is a truly great amazon review app! Here it is working great:

    I’m having a similar problem, for me I put in the short code:
    [scrapeazon asin=”0615492428″]
    I input the short code in the “text” not “visual” tab.

    When I preview the page:

    I see no code for ScrapeAzon. I’ve put in the Key, secret Key and the associate ID. (The associate ID is in the form…XXXX-XXXX-XXXX, is that right?

    Anyway, I don’t see what is wrong and I’ve tried putting in the [gallery] short code and it works fine…

    Any help would be GREATLY appreciated.


    Plugin Author jhanbackjr


    Hello, bregister555.

    What version of ScrapeAZon are you using? When I view the source code of the page you posted above, I do not see any HTML comments, divs, or iframe code that suggest that ScrapeAZon is activated on your site. Normally, if ScrapeAZon is correctly installed and activated, you should at least see an HTML comment in your page’s source code that indicates an error if you do not see content.

    Also your Amazon associate ID is not necessarily in the format you specified in your post. it’s the ID Amazon assigns you when you register for the affiliate program, which you can do here:

    If you are using your correct amazon associates ID, you might try temporarily turning off or clearing any caching on your site to determine if you’re seeing an older version of your page.

    When I tried the shortcode [scrapeazon asin=”0615492428″] on my test site, I was able to see the first three of seven reviews.

    Let me know if I can be of further assistance, and thanks for trying ScrapeAZon.


    Hi James,

    Thanks for getting back with me so quickly!

    The version number is 1.0.7, it is activated.

    I could try deactivating it, deleting it, then reinstalling…

    I noticed the same thing you did, nothing appears in the code on the page…weird.

    Plugin Author jhanbackjr


    Hello, bregister555.

    No problem. If deactivating, deleting, and reinstalling does not work, you might verify that the IDs you entered on the settings page are correct.

    Another possibility is that your PHP/server installation doesn’t support cURL, which is the default method ScrapeAZon uses to retrieve data from the Amazon API. If your installation does not support cURL and PHP errors are suppressed, you might not see any output in the HTML source.

    You could try disabling cURL and using file_get_contents instead by selecting the checkbox beside the cURL errors message on the ScrapeAZon settings page.

    Hope that helps. Let me know how it goes.


    Well, I think I had the wrong ID… corrected that with the Tracking ID, mine ends with a -20.
    I also deleted the plugin and reinstalled.

    No Dice.

    I then tried the plug in with that cURL check box enabled and disabled, neither did anything. It’s unchecked now.

    Checked the PHP on my host server…

    it says:

    PHP 5.2 (this one is selected)
    All files with the extension .php will be handled by the PHP 5.2 engine.
    Legacy PHP with security updates. Compatible with most environments.
    PHP 5.2 (Single php.ini)
    Same as PHP 5.2, but all subdirectories will use ~/public_html/php.ini
    PHP 5.2 (FastCGI)
    All files with the extension .php will be handled by PHP 5.2 FastCGI processes.
    FastCGI for PHP makes all your PHP applications run through mod_fastcgi instead of mod_suphp. This eliminates the overhead of loading the PHP interpreter on every hit. Since it is always in memory ready for the next hit, the responses will be generated faster.
    PHP 5.3
    All files with the extension .php will be handled by the PHP 5.3 engine.
    Most reliable and compatible version of PHP.
    PHP 5.3 (Single php.ini)
    Same as PHP 5.3, but all subdirectories will use ~/public_html/php.ini
    PHP 5.4
    All files with the extension .php will be handled by the PHP 5.4 engine.
    Latest version of PHP.
    Note: Zend Guard Loader currently not supported.
    PHP 5.4 (Single php.ini)
    Same as PHP 5.4, but all subdirectories will use ~/public_html/php.ini
    Additional extensions available for Installation
    Magick Wand
    Mail Parse
    Upload Progress

    Not sure why I get nothing at all…maybe I need to select a different PHP?

Viewing 15 replies - 1 through 15 (of 26 total)
  • The topic ‘ScrapeAZon reviews not displaying on page’ is closed to new replies.