Support » Plugin: Cerber Security, Antispam & Malware Scan » scheduled Malware scanner & integrity checker suddenly stopped working

  • Resolved acadzo

    (@acadzo)


    Cerber scheduled scan suddenly stopped working on my website. Any troubleshooting tip in order to get it to work? Is this happening to someone else? Any help will be appreciated.

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  • Plugin Author Gioni

    (@gioni)

    Hi!

    We support our customers via our helpdesk: https://my.wpcerber.com/
    If you have bought the professional version, please submit your ticket there.

    To figure out the cause of an issue with the scanner, turn on “Enable diagnostic logging” in the scanner settings. Check the diagnostic log on the Tools/Log admin page after the scan.

Viewing 1 replies (of 1 total)
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