Title: Scanning not working
Last modified: July 18, 2019

---

# Scanning not working

 *  Resolved [ieman1991](https://wordpress.org/support/users/ieman1991/)
 * (@ieman1991)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/scanning-not-working/)
 * Hi
    i tried to scan my website its giving me this error
 * > Scan Failed
   >  The scan has failed because we were unable to contact the Wordfence
   > servers. Some sites may need adjustments to run scans reliably. Click here 
   > for steps you can try.
   > The error returned was:
   > There was an error connecting to the Wordfence scanning servers: cURL error
   > 35: Unknown SSL protocol error in connection to noc1.wordfence.com:443
 * can any one help?

Viewing 1 replies (of 1 total)

 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/scanning-not-working/#post-11745024)
 * Hey [@ieman1991](https://wordpress.org/support/users/ieman1991/),
 * Can you please reach out to your host and make sure **cURL** and **OpenSSL** 
   are both up to date?
 * Thanks,
 * Gerroald

Viewing 1 replies (of 1 total)

The topic ‘Scanning not working’ is closed to new replies.

 * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865)
 * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wordfence/)
 * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/scanning-not-working/#post-11745024)
 * Status: resolved