Title: Scan stops Last modified: June 19, 2017 --- # Scan stops * Resolved [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 10 months ago](https://wordpress.org/support/topic/scan-stops/) * Hello, could you help me? The scan process always stops at the same point [http://prntscr.com/flq7m2](http://prntscr.com/flq7m2) The PHP settings are [http://prntscr.com/flq8wr](http://prntscr.com/flq8wr) How can I fix this? Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 10 months ago](https://wordpress.org/support/topic/scan-stops/#post-9242756) * Hi, * Can you have a look at your PHP Error Logs? * Thread Starter [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 10 months ago](https://wordpress.org/support/topic/scan-stops/#post-9243618) * Just a few “deprecated” strings about my theme, nothing else. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9250892) * Hi Mike, * Maybe your install is very big with many images and posts, right? 🙂 I released a new version of Media Cleaner, it works with much bigger install and also tells you if there is a timeout. If there is a timeout you can now change the settings to avoid it. Let me know if the new one works better for you. * Thread Starter [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9252928) * Hi Jordy, Thank you very much for the prompt answer and a fix. Yes, my wordpress installation is about 2 GB and contains over 3500 images. I’ve updated the plugin to the 4.0.7 version and set all the new parameters to the safest settings. The analysis still freezes [http://prntscr.com/fmxc0d](http://prntscr.com/fmxc0d) Also, I didn’t find these features [http://prntscr.com/fmxcco](http://prntscr.com/fmxcco) The PHP error log doesn’t have any strings except for the old widgets with deprecated tags on the frontend. * Thread Starter [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9268739) * Hello? * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9268874) * Hi, * We should make sure the JS of the plugin is really reloaded. Clear your cache, reload the dashboard, start the process again. Also, open your Developer Tools, Network section, and when it suddenly stops, have a look at the last request. What does it say in the response? * Thread Starter [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9289871) * Thank you! [http://prntscr.com/frtn1d](http://prntscr.com/frtn1d) I guess the problem is in my server 🙁 Another problem is that when I hit the retry button, the scan starts from the beginning, while I need it to continue. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9297523) * Not found? Yes, definitely your server then. I guess it doesn’t like all the consecutive queries. Pushing Retry should work however, I will have a look into this. In the options, you have one to slow down the number of queries (with a certain number of milliseconds to wait between each). If you set it to 3000, then it gets slow but I don’t think any kind of server would complain. * Thread Starter [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9297551) * Thanks, but I don’t know what to do. The settings are already at maximum [http://prntscr.com/fsoj6c](http://prntscr.com/fsoj6c) * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9297555) * Analysis Buffer to 1. Then do the scanning. * Thread Starter [Mike V. Gorbunov](https://wordpress.org/support/users/michael_zloi/) * (@michael_zloi) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9325267) * Thank you for your help! The scan process stops right at the same point, but the retry button started working. It took me 4 days to scan the whole site hitting the retry button 4-5 times a day. I’ve deleted almost 800mb of unused images. * Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * (@tigroumeow) * [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9327942) * Awesome 🙂 Yes, no choice, the server breaks the requests sometimes when there are too many or takes too much time. Which is why I have added the Retry button in the latest release. * Feel free to let a review here: [https://wordpress.org/support/plugin/media-cleaner/reviews/#new-post](https://wordpress.org/support/plugin/media-cleaner/reviews/#new-post). That helps me a lot. Cheers 🙂 Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Scan stops’ is closed to new replies. * ![](https://ps.w.org/media-cleaner/assets/icon-256x256.png?rev=2791576) * [Media Cleaner: Clean your WordPress!](https://wordpress.org/plugins/media-cleaner/) * [Support Threads](https://wordpress.org/support/plugin/media-cleaner/) * [Active Topics](https://wordpress.org/support/plugin/media-cleaner/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/media-cleaner/unresolved/) * [Reviews](https://wordpress.org/support/plugin/media-cleaner/reviews/) * 12 replies * 2 participants * Last reply from: [Jordy Meow](https://wordpress.org/support/users/tigroumeow/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/scan-stops/#post-9327942) * Status: resolved