Title: Scan Failed
Last modified: December 21, 2017

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# Scan Failed

 *  [webeno](https://wordpress.org/support/users/webeno/)
 * (@webeno)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/scan-failed-7/)
 * I get…
 * Scan Failed
    The current scan looks like it has failed. Its last status update
   was XXX ago. You may continue to wait in case it resumes or cancel and restart
   the scan. Some sites may need adjustments to run scans reliably. Click here for
   steps you can try.
 * I followed [the suggested doc](https://docs.wordfence.com/en/My_scans_don%27t_finish._What_would_cause_that%3F?utm_source=plugin&utm_medium=pluginUI&utm_campaign=docsIcon)
   until “Handling memory errors” (because I don’t have any indication of that) 
   to no avail.
 * Any help would be much appreciated.
 * Thank you.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscan-failed-7%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wfyann](https://wordpress.org/support/users/wfyann/)
 * (@wfyann)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/scan-failed-7/#post-9810270)
 * Hi [@webeno](https://wordpress.org/support/users/webeno/),
 * Does your hosting provider have any [limitations regarding PHP processes](https://docs.wordfence.com/en/My_scans_don%27t_finish._What_would_cause_that%3F#The_Scan_page_may_show_.22The_current_scan_looks_like_it_has_failed.22)?
 * Have you tried modifying the [threshold value](https://docs.wordfence.com/en/Wordfence_constants_for_advanced_configuration)(
   WORDFENCE_SCAN_FAILURE_THRESHOLD)?
 *  Thread Starter [webeno](https://wordpress.org/support/users/webeno/)
 * (@webeno)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/scan-failed-7/#post-9810464)
 * I don’t know if they impose limitations, but if I knew which ones, I could ask
   their support. Can you help me with that?
 * Yes, I tried that setting, like I said above, I tried following the linked doc
   to no avail.
 * Interestingly I have 2 more wp sites under the same account, yet only this one
   shows the error. I guess I should try turning off plugins, and gradually turning
   them back on…?
    -  This reply was modified 8 years, 3 months ago by [webeno](https://wordpress.org/support/users/webeno/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Scan Failed’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [webeno](https://wordpress.org/support/users/webeno/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/scan-failed-7/#post-9810464)
 * Status: not resolved