Title: Scan Failed
Last modified: May 16, 2020

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# Scan Failed

 *  [execo](https://wordpress.org/support/users/execo/)
 * (@execo)
 * [6 years ago](https://wordpress.org/support/topic/scan-failed-37/)
 * Hi,
    I have received this error whenever I tried to do a scan. It can only scan
   up to Server State and will show this error afterward.
 * Scan Failed
    The current scan looks like it has failed. Its last status update
   was 37 mins ago. You may continue to wait in case it resumes or stop and restart
   the scan. Some sites may need adjustments to run scans reliably. Click here for
   steps you can try.
 * I have tried to follow the steps in the scan troubleshooting.
    I changed the 
   max execution time to 15 then I tried 240 (80% from 300 in Diagnostic). Still
   did not work.
 * Currently Im having problem with my DNS after integrating CloudFlare. Would that
   affect the scanning process too?
 * Please help me solve this.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscan-failed-37%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [WFGerroald](https://wordpress.org/support/users/wfgerald/)
 * (@wfgerald)
 * [6 years ago](https://wordpress.org/support/topic/scan-failed-37/#post-12876460)
 * Hey [@execo](https://wordpress.org/support/users/execo/),
 * My apologies for the delayed response.
 * Are you still experiencing this? It’s quite possible the DNS issue is contributing
   to it. I’d suggest reaching out to your host to get this fixed, then if the scan
   still isn’t working please let me know.
 * Thanks,
 * Gerroald
 *  Thread Starter [execo](https://wordpress.org/support/users/execo/)
 * (@execo)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/scan-failed-37/#post-12917515)
 * Hello,
    The scanning still failed. I have changed the nameserver back to Bluehost.
 * Scan Failed
    The current scan looks like it has failed. Its last status update
   was 1 hour 14 mins ago. You may continue to wait in case it resumes or stop and
   restart the scan. Some sites may need adjustments to run scans reliably. Click
   here for steps you can try.
 * Please help me solve this issue.
    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Scan Failed’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [execo](https://wordpress.org/support/users/execo/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/scan-failed-37/#post-12917515)
 * Status: not resolved