Title: Scan failed
Last modified: October 17, 2018

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# Scan failed

 *  Resolved [Hjorth007](https://wordpress.org/support/users/hjorth007/)
 * (@hjorth007)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/scan-failed-16/)
 * Hi
 * My site was hacked and I have cleaned it using your great plugin Wordfence. Now
   I would like to do a follow-up on the site with a new High Sensitivity scan. 
   It runs fine fore a while, but then it fails with the “The current scan looks
   like it has failed….”-error. I tried several times, but it never finishes. I 
   have tried to set the threshold to 600 and running the scan remotely and I have
   set the “Maximum execution time for each scan stage” to 24. None of the above
   tricks helped me out…. 🙁
 * Any suggestions ?
    Btw I run a fully updated installation on PHP 5.6.38.
 * Thanx in advance
 * Henrik
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscan-failed-16%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/scan-failed-16/#post-10818681)
 * Hi [@hjorth007](https://wordpress.org/support/users/hjorth007/)!
    Sorry for the
   late reply. I would recommend you enable debug mode in Wordfence. This will make
   more details show up in the scan log which you may find helpful in figuring out
   what’s going wrong. You can enable debug mode via the option at the bottom of
   the Wordfence > Tools > Diagnostics page.
 * The options I’d recommend for scan performance are:
 * Time limit that a scan can run in seconds: 0 (this will default to three hours)
   
   Maximum execution time for each scan stage: 15 How much memory should Wordfence
   request when scanning: 256
 * It sounds like it might be that you have a lot of large files on the server. 
   If so, disabling the option “Scan images, binary, and other files as if they 
   were executable” might help as well.
 *  [wfdave](https://wordpress.org/support/users/wfdave/)
 * (@wfdave)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/scan-failed-16/#post-10878202)
 * Hi [@hjorth007](https://wordpress.org/support/users/hjorth007/),
 * We haven’t heard back from you in a while. If you’re still having issues with
   scans not working, please feel free to open another thread.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Scan failed’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [wfdave](https://wordpress.org/support/users/wfdave/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/scan-failed-16/#post-10878202)
 * Status: resolved