Title: Scan Failed
Last modified: October 11, 2018

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# Scan Failed

 *  Resolved [gmodels](https://wordpress.org/support/users/gmodels/)
 * (@gmodels)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/scan-failed-14/)
 * Hello. I am a website developer. All sites installed Wordfenсe. After the release
   of the new version, scanning stopped working on all sites. Sites more than 50.
   I tried to fix your instructions. It did not give results. I was waiting for 
   fixes in plugin updates. Malfunction is not eliminated. I am in a bad situation
   on all sites due to the lack of scanning.I have to look for other solutions and
   refuse Wordfenсe. Can you fix the situation? I can provide access to sites and
   host.
 * Здравствуйте. Я разработчик сайтов. На всех сайтах установлен Вордфенсе. После
   выхода новой версии на всех сайтах перестало работать сканирование. Сайтов более
   50. Я пробовал исправить по вашим инструкция. Это не дало результатов. Я ждал
   исправления в обновлениях плагина. Неисправность не устраняется. Я в плохой ситуации
   на всех сайтах из за отчутствия сканирования. Я вынужден искать другие решения
   и отказываться от Вордфенсе. Можете исправить ситуацию? Я могу предоставить доступы
   на сайты и хост.
    -  This topic was modified 7 years, 7 months ago by [gmodels](https://wordpress.org/support/users/gmodels/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fscan-failed-14%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [wfasa](https://wordpress.org/support/users/wfasa/)
 * (@wfasa)
 * [7 years, 7 months ago](https://wordpress.org/support/topic/scan-failed-14/#post-10785478)
 * Hi [@gmodels](https://wordpress.org/support/users/gmodels/),
    I’m afraid our 
   free support does not include logging in to peoples sites.
 * What I would recommend is that you enable debug mode in Wordfence via Wordfence
   > Tools > Diagnostics. This will give you more information in the scan log, showing
   each file that is scanned and any possible error messages. You can see the scan
   log by clicking “VIEW FULL LOG” or “SHOW LOG” on the scan page.
 * When debug mode is enabled, when the scan stops, you can copy out the last 20
   lines or so, put them on [https://pastebin.com/](https://pastebin.com/) and report
   back with a link to the paste here and I’ll be happy to help you interpret it.
 * Thanks!
 *  [wfdave](https://wordpress.org/support/users/wfdave/)
 * (@wfdave)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/scan-failed-14/#post-10862361)
 * Hi [@gmodels](https://wordpress.org/support/users/gmodels/),
 * We haven’t heard back from you in a while. I’ve gone ahead and marked this thread
   as resolved. If you’re still having issues with Wordfence, feel free to open 
   another thread.
 * Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Scan Failed’ is closed to new replies.

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 * 2 replies
 * 3 participants
 * Last reply from: [wfdave](https://wordpress.org/support/users/wfdave/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/scan-failed-14/#post-10862361)
 * Status: resolved