Title: Scan Failed
Last modified: July 21, 2026

---

# Scan Failed

 *  [galaxymer](https://wordpress.org/support/users/galaxymer/)
 * (@galaxymer)
 * [1 day, 17 hours ago](https://wordpress.org/support/topic/scan-failed-107/)
 * Hello
 * I’ve been using Wordfence for 3 months without any problems, but ever since I
   logged in tonight to run my weekly manual scan, it stops in the middle of the
   scan and consistently displays “scan failed.”
 *     ```wp-block-code
       [Jul 21 20:48:46]Total disk space: 20.86 TB -- Free disk space: 4.91 TB[Jul 21 20:48:46]The disk has 5146209.13 MB available[Jul 21 20:48:46]Checking Web Application Firewall statusSecure.[Jul 21 20:48:46]Checking for future GeoIP supportSecure.[Jul 21 20:48:46]Checking for paths skipped due to scan settingsSecure.[Jul 21 20:48:46]Including files that are outside the WordPress installation in the scan.[Jul 21 20:48:46]Getting plugin list from WordPress[Jul 21 20:48:46]Found 16 plugins[Jul 21 20:48:46]Getting theme list from WordPress[Jul 21 20:48:46]Found 1 theme[Jul 21 20:48:46]Fetching core, theme and plugin file signatures from WordfenceSuccess.[Jul 21 20:48:47]Fetching list of known malware files from WordfenceSuccess.[Jul 21 20:48:47]Fetching list of known core files from WordfenceSuccess.[Jul 21 20:48:47]Comparing core WordPress files against originals in repository[Jul 21 20:48:47]Comparing open source themes against WordPress.org originals[Jul 21 20:48:47]Comparing plugins against WordPress.org originals[Jul 21 20:48:47]Scanning for known malware files[Jul 21 20:48:47]Scanning for unknown files in wp-admin and wp-includes
       ```
   
 * I don’t have any memory issues; I’m using Hostinger’s Cloud version, which is
   designed for startups with high traffic.
 * In the scan, the last line that appears is:
 * **Analyzed 7,300 files containing 129.37 MB of data so far**
 * However, the WF log shows: “
 * **[Jul 21 20:48:49:1784666929.005078:2:info] 21,581 files indexed**
 * Any idea what’s causing the problem?
 * Regards

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [18 hours, 8 minutes ago](https://wordpress.org/support/topic/scan-failed-107/#post-18972469)
 * Hi [@galaxymer](https://wordpress.org/support/users/galaxymer/), thanks for providing
   that log information.
 * We have a number of test sites on Hostinger and haven’t noticed a recent change
   in scan performance. I’d still recommend double-checking our scan troubleshooting
   docs in case anything there helps: [https://www.wordfence.com/help/scan/troubleshooting/](https://www.wordfence.com/help/scan/troubleshooting/)
 * If nothing there improves the situation, it’d be great to see a diagnostic report
   from your site. Send it to **wftest @ wordfence . com** from the top of the **
   Wordfence Tools > Diagnostics** page. Click on **“Send Report by Email”**.
 * **Please add your forum username where indicated and _respond here after you 
   have sent it as the inbox is unmonitored._**
 * Many thanks,
   Peter.

Viewing 1 replies (of 1 total)

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 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [18 hours, 8 minutes ago](https://wordpress.org/support/topic/scan-failed-107/#post-18972469)
 * Status: not resolved