Title: Scan fail Last modified: July 3, 2018 --- # Scan fail * Resolved [francarame](https://wordpress.org/support/users/francarame/) * (@francarame) * [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/) * This is the error scan. I have checked line 754, but it is empty. On line 753 there are filenames and I have tried to edit them, but it doesn’t work. I have another site on the same domain in a subfolder, and the scan works correctly. Here it is the log: * [Jul 03 22:48:49:1530650929.441932:1:error]
Warning: scandir(D:\ inetpub\webs\violacappellettiit/,D:\inetpub\webs\violacappellettiit/): Access is denied. (code: 5) in D:\inetpub\webs\violacappellettiit\wp-content\plugins\ wordfence\lib\wfScanEngine.php on line 754

Warning : scandir(D:\inetpub\webs\violacappellettiit/): failed to open dir: No such file or directory in D:\inetpub\webs\violacappellettiit\wp-content\plugins\ wordfence\lib\wfScanEngine.php on line 754

Warning : scandir(): (errno 2): No such file or directory in D:\inetpub\webs\violacappellettiit\ wp-content\plugins\wordfence\lib\wfScanEngine.php on line 754
[Jul 03 22:48:49:1530650929.440241:2:error] Scan terminated with error: Wordfence could not read the contents of your base WordPress directory. This usually indicates your permissions are so strict that your web server can’t read your WordPress directory. [Jul 03 22:48:48:1530650928.664184:2:info] The disk has 232209.92 MB available [Jul 03 22:48:48:1530650928.663438:2:info] Total disk space: 599.87 GB — Free disk space: 226.77 GB [Jul 03 22:48:48:1530650928.634762:2:info] Scanning DNS A record for [http://www.violacappelletti.it](http://www.violacappelletti.it)[ Jul 03 22:48:48:1530650928.632614:2:info] Starting DNS scan for [http://www.violacappelletti.it](http://www.violacappelletti.it)[ Jul 03 22:48:41:1530650921.787592:1:info] Contacting Wordfence to initiate scan[ Jul 03 22:48:25:1530650905.488529:1:info] Scan stop request received. Viewing 5 replies - 1 through 5 (of 5 total) * Plugin Support [wfscott](https://wordpress.org/support/users/wfscott/) * (@wfscott) * [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/#post-10462885) * Hello [@francarame](https://wordpress.org/support/users/francarame/), * While we don’t officially support issues with Windows, I can point you in the right direction. * If you can, check to see if the option “Scan files outside your WordPress installation” is unchecked. (Wordfence > Scan > Scan options and scheduling > Scan files outside your WordPress installation) * If that box is checked, uncheck it and try running another scan. If you get similar errors, you will need to look into changing the permissions of your root directory` D:\inetpub\webs\violacappellettiit\` in order to allow Wordfence to access it during the scan. * [autorentaluganda](https://wordpress.org/support/users/autorentaluganda/) * (@autorentaluganda) * [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/#post-10468853) * hallo their i guess i have the same issue i canno scan completely, is their anyway i can be helped coz my site is redirecting to things that i donot know * Plugin Support [wfscott](https://wordpress.org/support/users/wfscott/) * (@wfscott) * [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/#post-10470413) * Hello [@autorentaluganda](https://wordpress.org/support/users/autorentaluganda/), * We’ll be happy to take a look and see what might be causing your issue. Could I please get you to start a new separate topic with some information detailing the issue you’re having? Having the issues in their own separate topics helps us keep track of things better. * -Scott * [autorentaluganda](https://wordpress.org/support/users/autorentaluganda/) * (@autorentaluganda) * [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/#post-10470883) * please do get me in the topic thanks, my site is autorentaluganda.com * Thanks * Thread Starter [francarame](https://wordpress.org/support/users/francarame/) * (@francarame) * [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/#post-10473229) * Thanks for the reply, the option was correctly checked, but the scan did not work. I had to delete everything and restore an old backup. Could not find out what it was. Best regards. Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Scan fail’ is closed to new replies. * ![](https://ps.w.org/wordfence/assets/icon.svg?rev=2070865) * [Wordfence Security - Firewall, Malware Scan, and Login Security](https://wordpress.org/plugins/wordfence/) * [Frequently Asked Questions](https://wordpress.org/plugins/wordfence/#faq) * [Support Threads](https://wordpress.org/support/plugin/wordfence/) * [Active Topics](https://wordpress.org/support/plugin/wordfence/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wordfence/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wordfence/reviews/) * 5 replies * 3 participants * Last reply from: [francarame](https://wordpress.org/support/users/francarame/) * Last activity: [7 years, 10 months ago](https://wordpress.org/support/topic/scan-fail/#post-10473229) * Status: resolved