• Resolved mjaitly123

    (@mjaitly123)


    Hi

    I recently installed this plugin and enabled and configured it. I think I have a malware but when I click the Perform Scan Now button in the Scanner section, the page just refreshes but nothing happens beyond that. Is this button meant for detecting and removing malware? Can anyone please help?

    Thanks

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  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    I think I have a malware

    Why do you think you have malware in your site?

    Is this button meant for detecting and removing malware?

    No, please read the following note added for this feature in the plugin.

    The “File Change Detection Feature” will notify you of any file change which occurs on your system, including the addition and deletion of files by performing a regular automated or manual scan of your system’s files.

    If you are interested in the Malware Scan feature for your site please click here.

    Try the following steps. Deactivate all of your other plugins, then try to perform another scan. If you can’t then that means there is something else causing this issue. Can you tell me what are your server specs? For example: Is your server Apache or NGINX? What PHP version is your server running?

    Kind regards

    • This reply was modified 5 years, 4 months ago by mbrsolution.
Viewing 1 replies (of 1 total)
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