Support » Plugin: Download Manager » Scammers, poor customer service, dodgy business practices!

  • SushiWP

    (@sushihost)


    Renewed my subscription even though I don’t use their plugin anymore. Claimed they sent me a renewal notification (I didn’t receive it). Refused refund. Very poor business practices.

Viewing 1 replies (of 1 total)
  • Plugin Support BSF – Humayon Kabir

    (@humayonk)

    Hi @sushihost

    Apology for the inconvenience.

    We have checked our mail system and found that the email is already sent to you before the renewal process.

    Also, we have mentioned it in our terms and conditions (Section 7. Subscriptions & Automatic Renewal) accordingly

    Regards

Viewing 1 replies (of 1 total)
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