Title: Scam
Last modified: July 30, 2024

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# Scam

 *  [tca949](https://wordpress.org/support/users/tca949/)
 * (@tca949)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/scam-151/)
 * I just bought the plugin. I went to the downloads page to download the plugin.
   I clicked the download link and it downloaded an image of some guy with a red
   tie, and not the plugin file. I should’ve read the reviews first. This is apparently
   a scam.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Nazifa Bhuiyan](https://wordpress.org/support/users/nazifa19/)
 * (@nazifa19)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/scam-151/#post-17923663)
 * Hi [@tca949](https://wordpress.org/support/users/tca949/)
 * We’re sorry to hear about the issue you’ve encountered with your recent purchase.
 * This shouldn’t be the case, as we have verified your order link and confirmed
   that the plugin has been downloaded correctly on our end. It appears there may
   have been a mistake or a technical glitch during your download process.
 * Could you please try downloading the plugin once again? Ensure you are clicking
   the correct download link on the downloads page.
 * If you continue to experience any issues, please let us know, and we will be 
   more than happy to assist you further to ensure you receive the correct file.
 * Thank you!
 *  Thread Starter [tca949](https://wordpress.org/support/users/tca949/)
 * (@tca949)
 * [2 years ago](https://wordpress.org/support/topic/scam-151/#post-17951431)
 * Update: They did send me a working link to the plugin a couple of days later.
   However, what I purchased the plugin for (detecting unused images) wasn’t working
   properly. They have attempted to correct that with a new version of the plugin
   and I’m evaluating it now.
 *  [Nazifa Bhuiyan](https://wordpress.org/support/users/nazifa19/)
 * (@nazifa19)
 * [2 years ago](https://wordpress.org/support/topic/scam-151/#post-17951583)
 * Hi [@tca949](https://wordpress.org/support/users/tca949/)
 * Thank you for updating us on your experience. We sincerely appreciate your patience
   throughout the process of addressing the issue.
 * Regarding the functionality you purchased the plugin for, we sincerely apologize
   for any inconvenience you’ve encountered. Our team is dedicated to ensuring that
   ThumbPress meets your expectations, especially in terms of detecting unused images.
   We’re eager to hear your feedback on the latest version.
 * If there are any specific issues or further improvements you’d like to see, please
   don’t hesitate to share them with us. We are here to support you every step of
   the way.
 * Thank you!
 * Best regards,
   Nazifa Bhuiyan
    -  This reply was modified 2 years ago by [Nazifa Bhuiyan](https://wordpress.org/support/users/nazifa19/).
 *  [biguprush](https://wordpress.org/support/users/biguprush/)
 * (@biguprush)
 * [1 year, 9 months ago](https://wordpress.org/support/topic/scam-151/#post-18183302)
 * [https://www.trustpilot.com/review/pluggable.io please review this company in trustpilot too. I got a similar case and I get no communication from them and no refund as well.](https://www.trustpilot.com/review/pluggable.io   please review this company in trustpilot too. I got a similar case and I get no communication from them and no refund as well.)

Viewing 4 replies - 1 through 4 (of 4 total)

 The topic ‘Scam’ is closed to new replies.

 * ![](https://ps.w.org/image-sizes/assets/icon-256x256.png?rev=3525032)
 * [ThumbPress – Compress Images, Manage Thumbnails, Detect Image Issues, WebP/AVIF, Lazy Loading, Hotlinking & More](https://wordpress.org/plugins/image-sizes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/image-sizes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/image-sizes/)
 * [Active Topics](https://wordpress.org/support/plugin/image-sizes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/image-sizes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/image-sizes/reviews/)

 * 6 replies
 * 3 participants
 * Last reply from: [biguprush](https://wordpress.org/support/users/biguprush/)
 * Last activity: [1 year, 9 months ago](https://wordpress.org/support/topic/scam-151/#post-18183302)