Support » Plugin: WooCommerce PayPal Checkout Payment Gateway » Says Refunded But Did Not

  • Resolved casbboy

    (@casbboy)


    On my Woocommerce site someone paid with Paypal Checkout, and they didn’t get the sale price. So we refunded a flat amount and it seemed to have worked. We see:

    Refund #1618 and the amount. And underneath it shows the same amount under Total as “Refunded”.

    The only problem is that we did the Refund $x.xx via Paypal Checkout, and it looks like it did not actually work. We see no activity of the refund taking place in our paypal account, nor has the customer received their refund.

    What are we missing?

    Cheers!
    Ryan

Viewing 1 replies (of 1 total)
  • Plugin Support Zach W

    (@dynamiczach)

    Automattic Happiness Engineer

    Howdy Ryan!

    I see you submitted a ticket through WooCommerce.com (#1696878), which is great!

    I’m closing this thread and we’ll reply to the ticket shortly. 🙂

Viewing 1 replies (of 1 total)
  • The topic ‘Says Refunded But Did Not’ is closed to new replies.