Title: Saving plugin settings issue
Last modified: January 5, 2019

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# Saving plugin settings issue

 *  [jol2011](https://wordpress.org/support/users/jol2011/)
 * (@jol2011)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/saving-plugin-settings-issue/)
 * Hi,
    I’ve set up an account with JW Player and have a url for the player that
   I have created (the cloud player library url). It is a version 8 player, as I
   couldn’t create a version 7 player within my JW player account
 * When I try and add the URL to the plugin settings and save it, it redirects me
   to a 404 page.
 * The other settings I can change and save with no issue. Is this a plugin/theme
   incompatibility? Or do I need to have a self hosted v7 player for this plugin
   to work?
    Thanks.

Viewing 1 replies (of 1 total)

 *  Plugin Author [ilGhera](https://wordpress.org/support/users/ghera74/)
 * (@ghera74)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/saving-plugin-settings-issue/#post-11059107)
 * Hi [@jol2011](https://wordpress.org/support/users/jol2011/), thanks for using
   JW Player for WordPress.
 * A fast test that you can do is try the Player url in your browser; can you see
   a page full of code? This is just for understanding if the link is correct.
    
   If you want me to try your player, just send me an email to [info@ilghera.com](https://wordpress.org/support/topic/saving-plugin-settings-issue/info@ilghera.com?output_format=md)
 * Another test. Did you tried with another player?
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Saving plugin settings issue’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [ilGhera](https://wordpress.org/support/users/ghera74/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/saving-plugin-settings-issue/#post-11059107)
 * Status: not resolved