Title: Saving Basic Options Issues
Last modified: March 16, 2018

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# Saving Basic Options Issues

 *  Resolved [Tooks](https://wordpress.org/support/users/tooks/)
 * (@tooks)
 * [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/)
 * Hi there,
 * I have a paid version of status order tracking on my wordpress site, I have it
   set up but for one thing.
 * On the Basic Options ‘Order Information Displayed’ there are check boxes with
   order number, customer name, status, location etc, now when I go to check any
   of them and then click on ‘save changes’ it wont save what I checked marked.
 * I have uninstalled and reinstalled many times but I cant seem to make it save
   the changes, everything else on that options page saves.
 * Any help on this would be awesome 🙂
 * Tooks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [mjg25](https://wordpress.org/support/users/mjg25/)
 * (@mjg25)
 * [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/#post-10084573)
 * Same here, have reinstalled the plugin and tried in different browsers.
 *  Thread Starter [Tooks](https://wordpress.org/support/users/tooks/)
 * (@tooks)
 * [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/#post-10085934)
 * Update:
 * The only way I can get it to work is to do a fresh install and do all the alterations
   you need, check all the boxes you need and then uninstall it then reinstall it
   and all the settings where kept as normal. Note if you change anything then save
   it without doing the uninstall and reinstall all settings wont save :(.
 * There needs to be a patch fix for this bug :(.
 * Tooks
 *  [boonleat33](https://wordpress.org/support/users/boonleat33/)
 * (@boonleat33)
 * [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/#post-10090001)
 * This issue should be fixed by the developer. I checked and found that the settings
   in the Basic Options tab are not available and show the status track.
 * Now I feel so bad, I have a lot of customers. Developers should fix this problem
   asap. And most urgent.
 *  Plugin Contributor [etoilewebdesign](https://wordpress.org/support/users/etoilewebdesign/)
 * (@etoilewebdesign)
 * [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/#post-10092219)
 * Hi,
 * Thank you for letting us know about this issue. We were able to recreate it on
   our end and apply a fix. Please update to the new version of the plugin.
 *  Thread Starter [Tooks](https://wordpress.org/support/users/tooks/)
 * (@tooks)
 * [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/#post-10095304)
 * Thank you for the qiuck update and fix to what was a very little issue. 🙂
 * I can say it has been fixed 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Saving Basic Options Issues’ is closed to new replies.

 * ![](https://ps.w.org/order-tracking/assets/icon-128x128.png?rev=1803956)
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## Tags

 * [Saving](https://wordpress.org/support/topic-tag/saving/)

 * 5 replies
 * 4 participants
 * Last reply from: [Tooks](https://wordpress.org/support/users/tooks/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/saving-basic-options-issues/#post-10095304)
 * Status: resolved