Title: Save to DB checkmark Last modified: May 13, 2021 --- # Save to DB checkmark * Resolved [mahdihmo](https://wordpress.org/support/users/mahdihmo/) * (@mahdihmo) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/) * Hello, in Builder page, I check “save to DB” checkmark and click save but show me error sign but without checkmark not have a problem how to correct it Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [moomooagency](https://wordpress.org/support/users/moomooagency/) * (@moomooagency) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14435667) * Please, check php error log. There must be an error. * [StephenPBrown](https://wordpress.org/support/users/stephenpbrown/) * (@stephenpbrown) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14440822) * Same issue. What are we looking for un the php error log? * Plugin Author [moomooagency](https://wordpress.org/support/users/moomooagency/) * (@moomooagency) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14441002) * Please, check dev console, section Networking after the request. Also php logs. There must be an explanation why it returns error, what error is that. * Thread Starter [mahdihmo](https://wordpress.org/support/users/mahdihmo/) * (@mahdihmo) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14441587) * I checked console My error is from POST [https://MySiteName.com/wp-admin/admin-ajax.php](https://MySiteName.com/wp-admin/admin-ajax.php) 500 (Internal Server Error) how to fix that? * [StephenPBrown](https://wordpress.org/support/users/stephenpbrown/) * (@stephenpbrown) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14441709) * Thank you moomoo 🙂 Same error as mahdimo – admin-ajax.php 500 error * [StephenPBrown](https://wordpress.org/support/users/stephenpbrown/) * (@stephenpbrown) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14441727) * I tried adding PHP (to 512) and wordpress (to 128) memory limits but still the same error. - This reply was modified 5 years ago by [StephenPBrown](https://wordpress.org/support/users/stephenpbrown/). * Plugin Author [moomooagency](https://wordpress.org/support/users/moomooagency/) * (@moomooagency) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14441986) * Error 500 means that there is some error in PHP. Please, check PHP error log. * [StephenPBrown](https://wordpress.org/support/users/stephenpbrown/) * (@stephenpbrown) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14442025) * Found it! My website was using PHP ver 8.0. We backtracked it to ver 7.4 and it saved 🙂 So pleased I can use your plugin now! Thank you. * Thread Starter [mahdihmo](https://wordpress.org/support/users/mahdihmo/) * (@mahdihmo) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14442258) * Thank you moomooagency & Stephen for your solution but if I don’t want to backtrack my PHP ver, is there a way? - This reply was modified 5 years ago by [mahdihmo](https://wordpress.org/support/users/mahdihmo/). - This reply was modified 5 years ago by [mahdihmo](https://wordpress.org/support/users/mahdihmo/). * [StephenPBrown](https://wordpress.org/support/users/stephenpbrown/) * (@stephenpbrown) * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14442281) * [@mahdihmo](https://wordpress.org/support/users/mahdihmo/) No idea. * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14442308) * [@moomooagency](https://wordpress.org/support/users/moomooagency/) I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please _never ask for credentials on these forums._ * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff) * Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER. * If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty. * **Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.** * It’s never necessary to do that. Here’s why. * There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far. - Ask for a link to the [http://pastebin.com/](http://pastebin.com/) log of the user’s web server error log. - Ask the user to create and post a link to their `phpinfo();` output. - Ask the user to install the [Health Check plugin](https://wordpress.org/support/plugin/health-check/) and get the data that way. - Walk the user through [enabling WP_DEBUG and how to log that output to a file and how to share that file.](https://codex.wordpress.org/WP_DEBUG#WP_DEBUG_LOG_and_WP_DEBUG_DISPLAY) - Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again. - Ask the user for the step-by-step on how they can reproduce the problem. * You get the idea. * Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Save to DB checkmark’ is closed to new replies. * ![](https://ps.w.org/uni-woo-custom-product-options/assets/icon-256x256.jpg?rev =1764217) * [Product Options and Price Calculation Formulas for WooCommerce – Uni CPO](https://wordpress.org/plugins/uni-woo-custom-product-options/) * [Frequently Asked Questions](https://wordpress.org/plugins/uni-woo-custom-product-options/#faq) * [Support Threads](https://wordpress.org/support/plugin/uni-woo-custom-product-options/) * [Active Topics](https://wordpress.org/support/plugin/uni-woo-custom-product-options/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/uni-woo-custom-product-options/unresolved/) * [Reviews](https://wordpress.org/support/plugin/uni-woo-custom-product-options/reviews/) ## Tags * [db](https://wordpress.org/support/topic-tag/db/) * 11 replies * 4 participants * Last reply from: [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * Last activity: [5 years ago](https://wordpress.org/support/topic/save-to-db-checkmark/#post-14442308) * Status: resolved