Title: ” Save the data” does not work
Last modified: August 28, 2017

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# ” Save the data” does not work

 *  Resolved [enelyme](https://wordpress.org/support/users/enelyme/)
 * (@enelyme)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/save-the-data-does-not-work/)
 * Hello,
    I receive the mails of “caldera form” but I do not have the data backup.
   Neither in the database nor in the administration of the plugin. What is strange
   is that I have entries from August 1st and then nothing ! I made the update of“
   caldera form” in 1.5.5 this morning, thinking that it came from there…
 * Has anyone had the problem?
    (WordPress 4.7.5 – Caldera Forms Version 1.5.5)
 * NB: I do not speak English very well, sorry.
    -  This topic was modified 8 years, 8 months ago by [enelyme](https://wordpress.org/support/users/enelyme/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [enelyme](https://wordpress.org/support/users/enelyme/)
 * (@enelyme)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/save-the-data-does-not-work/#post-9447245)
 * After checking out, I noticed that in the table “cf_form_entries”, the ID was
   at 0. I replaced it by 8 and I returned an email via the form. I received the
   mail and an entry was created with ID 0. Also, no new entries in the “cf_form_entry_values”
   table.
 * A new track?
 *  Thread Starter [enelyme](https://wordpress.org/support/users/enelyme/)
 * (@enelyme)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/save-the-data-does-not-work/#post-9454743)
 * Resolved!
 * I simply deleted the entries with an ID = 0, changed the ID field to PRIMARY 
   and AUTO_INCREMENT and everything re-runs.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘” Save the data” does not work’ is closed to new replies.

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## Tags

 * [mail](https://wordpress.org/support/topic-tag/mail/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)
 * [save](https://wordpress.org/support/topic-tag/save/)

 * 2 replies
 * 1 participant
 * Last reply from: [enelyme](https://wordpress.org/support/users/enelyme/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/save-the-data-does-not-work/#post-9454743)
 * Status: resolved